Hibbett SportsReviews of hibbett.com

Day 8 still have not received my order been calling them for the past 4 days! 1st manager said nothing they can do 2nd manager gave me $7 back to my card that’s it that’s all! This is the 2nd time I’ve went through this ordering online from them. They do not care whatsoever zero empathy. I will never order online with them again they’re plenty of better options to shop with online that will get the orders to you and compensate you if needed. Hibbetts is not it! Lesson learned!

I purchased tennis shoes from City Gear and they refused to stand by their policy. I called corporate and it took them two months to refuse us. The tennis shoes have never been worn. They do not stand by their products. Please do not purchase any shoes or anything from City Gear in McCain North Little Rock, AR. I would have given it a zero but it wouldn’t let me. Beware if this company.

Worst place to order from my order said shipped and I have the tracking number but when I check said shipped the 19th but its still setting in the same spot when I ask about it they said it's still in the fulfillment stage???? But I have text and email that said it's shipped will never order from this place agen I will do without before I ever give hibbett sports a dime of my money

Absolute shot show. I’d rather swallow razor blades than to ever order here again. Terrible customer service. Do not ship. No reply’s back. Go to JD or champs even Dick’s sporting goods is way better a that doesn’t say much. Avoid

Fraudulent site. Christmas 2023 $1200 charge my account 12 times for a $195 order. Did Not refund all my money until after the New year 2024. DID NOT fulfill the order. Today 2/10/2023 same thing has happened again. Took the funds from my account and no order processed! Sent a complaint to BBB for HIBBETT CITY GEAR. Customer service blames the bank your card and anyone else. Never offers resolution. takes your money and takes forever to refund. They are a scam!!!! wish I has read the reviews on here before. Will never order from them.

Worst customer service in the state of Kentucky. I walked in the store no hello, no how may I help you today, no contact with me at all. Crappy service. I wouldn’t let my dog shop in there

I'm very disappointed Fist time buying and maybe the last I wish I could upload a picture I couldn't believe the box looked like they went over the box with a truck,and the worst part it's that the boots look used.

I initiated a purchase with this company using my credit card. I could tell the company preauthorized the purchase because it appeared on my credit card app as pending activity in the same amount as the sneakers. There was also a second charge from the company reflected on my credit card pending activity also in the same amount as the sneakers. Within a few hours of completing the purchase and receiving an order confirmation, I received an email from the company canceling my order. They claimed the reason was my payment was not authorized. Checked with my credit card company, they confirmed no fraud alert or other issue was holding up my purchase. Called Hibbet customer service and that was useless. Customer service rep suggested I use a debit card as if I'm desperate enough for a pair of sneakers to use a debit card where it would be harder to get my money back. Stay away from this company.