Lilly J.
Scam
From what I gather, this is an absolute scam. NEVER signed up for a subscription but had automatically been added to a monthly rolling cycle. The order arrived but the packaging is low quality pixelated print. Typical dropshipping scam. With no independent test results how can I even believe these aren’t just some random oils or yellow liquid in a soft gel???
Response from HerbiesMay 30, 2026
Thank you for taking the time to share your experience, and I'm sorry to hear it left you feeling this way. I'd like to take a moment to clarify what actually happened on our end, as we want to be transparent with anyone reading this. As soon as you reached out, your subscription was cancelled and your refund was arranged on the very same day. We acted immediately to resolve the situation, and there are no outstanding charges or open issues on your account. We do take feedback about the subscription option seriously, and we're actively reviewing how it's presented at checkout to make sure it's as clear as possible for every customer going forward. That said, we're disappointed to see the review still standing at one star, given that the issue was acknowledged and fully resolved the same day it was raised. We'd genuinely welcome the chance to discuss this further with you directly, so please don't hesitate to reach out to us at [email protected] if there's anything else we can do.