HerbiesReviews of herbies.co

Response from HerbiesJun 1, 2026

Hi Sandra, Thank you for sharing that with us. I’m sorry to hear that you’ve been experiencing those symptoms, and I can understand why that would be concerning. It’s good that you’ve taken the time to look into what you’re experiencing, although symptoms can sometimes have a variety of causes. Please do keep us updated on how you get on once you’ve started using it. We genuinely appreciate hearing about our customers’ experiences, and we’ll be here if you have any questions or need any support along the way. Wishing you all the very best, and we look forward to hearing from you soon. Kind regards, Herbies Team

Response from HerbiesMay 29, 2026

Hi Ahmed, Thank you for your kind feedback. We’re really pleased to hear that you found the ordering process easy and that you were happy with the updates regarding your shipping. Keeping our customers informed throughout the process is something we take great care with, so it’s great to know this was helpful for you. We truly appreciate you taking the time to share your experience, and thank you for choosing us. Kind regards, Herbies Support Team

Response from HerbiesMay 29, 2026

Hi Roberto, Thank you so much for your kind words. It truly means a lot to hear that you’re happy with the help and support you received. I’m very glad I was able to assist you and help resolve everything for you. Your patience and understanding throughout the process were greatly appreciated. Thank you again for your lovely feedback and for your support, it genuinely means a great deal to us.

Response from HerbiesMay 30, 2026

Thank you for taking the time to share your experience, and I'm sorry to hear it left you feeling this way. I'd like to take a moment to clarify what actually happened on our end, as we want to be transparent with anyone reading this. As soon as you reached out, your subscription was cancelled and your refund was arranged on the very same day. We acted immediately to resolve the situation, and there are no outstanding charges or open issues on your account. We do take feedback about the subscription option seriously, and we're actively reviewing how it's presented at checkout to make sure it's as clear as possible for every customer going forward. That said, we're disappointed to see the review still standing at one star, given that the issue was acknowledged and fully resolved the same day it was raised. We'd genuinely welcome the chance to discuss this further with you directly, so please don't hesitate to reach out to us at [email protected] if there's anything else we can do.

Response from HerbiesMay 26, 2026

Hi David, We’re delighted to hear that you’re happy with both the product and your experience with our team. Your kind words truly mean a lot to us and motivate us to continue providing the best possible service and support. If you ever need any further assistance, please don’t hesitate to reach out to us at [email protected], we’ll always be happy to help. Thank you again for your support and for choosing Herbies! Kind regards, Herbies Support Team

Response from HerbiesMay 26, 2026

Hi Adekemi, We’re really pleased to hear that you received immediate support and had a positive experience with our customer service team. Providing prompt and helpful assistance is very important to us, so your feedback truly means a lot. If you ever need any further assistance, please don’t hesitate to reach out to us at [email protected], we’ll always be happy to help. Thank you again for your support and kind words! Kind regards, Herbies Support Team