HerbiesReviews of herbies.co

Response from HerbiesJun 5, 2026

Hi Wendy, Thank you for your message and for taking the time to share your feedback. I’m really glad to hear that you’ve found the Herbies Vitamin site helpful, we truly appreciate your support. If there’s anything else you need or any questions we can help with, please feel free to reach out anytime. Kind regards, Herbies Team

Response from HerbiesJun 5, 2026

Hi Angie, Thank you so much for your kind words and thoughtful feedback, we really appreciate you taking the time to share this. It means a lot to hear that you’ve had a positive experience with our support, and we’re always here if you need anything in the future. Wishing you all the best, and thank you again for your recommendation. Kind regards, Herbies Team

Response from HerbiesJun 2, 2026

Hi Ed, We are very sorry for the inconvenience caused by receiving products you were not expecting. We understand how frustrating this situation must be, and we sincerely apologize for any confusion or concern it has caused. Please know that we truly value you as our customer, and we want to make sure your concerns are addressed fairly. Your subscription has already been fully cancelled, so you will not receive any further subscription orders or charges from us. In addition, even though your most recent order has already been delivered, we have gone ahead and arranged a full refund for that order as a gesture of goodwill. Please see our message regarding the resolution and refund details. If you have any questions or need further assistance, we will be more than happy to help. Thank you for your patience and understanding. Kind regards, Herbies Team

Response from HerbiesJun 1, 2026

Hi Ash, Thank you so much for taking the time to share your experience with us. We're delighted to hear that our customer service team was able to respond quickly and help resolve the issue with your extra order. Providing prompt and helpful support is very important to us, so it's wonderful to know that this was reflected in your experience. We truly appreciate your kind words and recommendation. Thank you for your support, and please don't hesitate to reach out if there's ever anything else we can assist you with in the future. Kind regards, Herbies Team

Response from HerbiesJun 3, 2026

Hi Kelsey, Thank you for bringing this to our attention, and please accept our sincere apologies for the disappointment and frustration this has caused. We completely understand your concern. If you purchased the product in good faith believing it was 100% vegan, only to later discover that the capsule contains bovine gelatin, we appreciate why you would feel misled. Your feedback is extremely important to us, and we take comments like yours very seriously. As a valued customer, we want to make this right. After reviewing your case, we have processed a full refund for your order. There is no need to return the product, and you are welcome to pass it on to someone who may be able to benefit from it. Please check our personal message to you for the refund confirmation and further details regarding the transaction. Once again, we sincerely apologize for the inconvenience and disappointment caused. We truly appreciate you taking the time to share your feedback, as it helps us improve both our products and the information we provide to our customers. Thank you for giving us the opportunity to resolve this for you. ❤️ Kind regards, Herbies Team