HelloVacayHelloVacay is redefining travel memberships by providing access to travel benefits that were previously inaccessible to many. Our members have access to airport lounges during their flight delays, private member-only hotel rates, and more! If you are a member or have traveled with us, we would love to hear about your experience!
HelloVacay (hellovacay.com) has 128 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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128 approved reviews, newest moderated first
Luis Cerda S.
WELL THE PROBLEM IS THE FLIGHT WAS DELAYED THEY SENT ME A VOUCHER FOR THE LOUNGE AT SAN JUAN AIRPORT (SJU) BUT WHEN I WENT IT WAS CLOSED NANDA WAS WORKING FOR ME
Response from HelloVacaySep 8, 2023
Hi Luis! We're sorry to hear that your delay was at a time when our partner lounges at SJC were not open. We hope that your delay passed smoothly and we'll be here for you the next time you fly!
Agim Z.
Easy to use. Since, I've registered 5 flights, there's been one delay and lounge passes were sent ASAP.
Caro H.
Prompt response! Answered all my questions. Easy to follow steps outlined for me.
Janice L.
I recently experienced an international flight delay from Seoul, Korea to Los Angeles. I wanted to express my sincere gratitude to hello vacay, I was able to receive an airport lounge voucher not only for myself but also for my mom and sister (as they were traveling with me) via email promptly after notification of delay. The lounge made my extended wait much more comfortable and enjoyable. The meal food selection and drinks (alcohol included) were delicious. Thanks to this simple sign up, my delay was significantly less stressful and I got to enjoy it with my mom and sis. So worth it.
Tony G.
All went well and the QR were sent quickly. Thanks
Michelle W.
Was awesome- had a layover that was delayed so the suite was perfect! So happy I purchased!
Michaela S.
Got it before our trip. It covered the whole family (5ppl) and ofcourse our flight was delayed. We didn't use it for the lounge, but opted for the food vouchers since the flight was leaving in next 2h. So we had a nice meal in a restaurant next to our gate for free. Needless to say that it paid for itself!
Ara J.
so i was a little apprehensive to sign up. the website didn't work quite right at first and i thought it might be a scam, but its not! it worked perfectly. just as described and paid for its self the first time i needed to use it! i have told everyone about it!