TUSHYTUSHY is revolutionizing, modernizing, and improving the American bathroom. Stop wiping, start washing.
TUSHY (hellotushy.com) has 92 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Merlin G.
Installing the tushy classic bidet was a breeze and it has honestly changed my life. I use way less toilet paper now
Response from TUSHYMar 30, 2026
Merlin, "changed my life" is exactly what we're here for.💦🍑 So glad the install was painless and your TP usage is taking a well-deserved hit. Welcome to the clean side — we're thrilled to have you!
Jennie Lynn P.
Product is expensive and subpar. Reached out to customer support with no resolution.
Response from TUSHYMar 12, 2026
Hi Jennie, we're sorry to hear your experience didn't live up to expectations — that's never the vibe we're going for. We're a small company made up of real (pooping) humans who genuinely care, and we'd love the chance to make this right. Reach us anytime via live chat at hellotushy.com or email us at [email protected] — we're always here. 💙
Julie M.
I won’t go without my Tushy! We have one on every toilet in every bathroom! Great customer service and a great personality!
Response from TUSHYFeb 24, 2026
Thanks for the love, Julie! So happy to hear we've been keeping you clean and happy—and that you've felt the care personally that we put into every product!
john G.
The company was great to deal with product information was clear and helpful. I bought the tushy classic 3.0 and it was incredibly easy to install and it has been incredibly wonderful to use. Highly recommended
Response from TUSHYFeb 16, 2026
John, this review just made our day! 🎉 We're so happy you found everything clear, helpful, and easy to install. The Classic 3.0 is a total game-changer, and we're pumped you're experiencing the TUSHY difference. Thanks for spreading the word—your bum (and the planet) will thank you! 💙
jwalshrelosolutionsgroup.com
Run don't walk! They have the marketing down, and the service they don't give a darn about. I paid for install and they tech never showed and they will not do anything about it
Response from TUSHYFeb 11, 2026
We're sorry to hear about your frustrating experience with the installation no-show. This was a failure by Angi, our third-party installation partner, not our internal team. Thank you for flagging this to us—it allowed our team to step in and advocate on your behalf. Our records show that while you left this review, our support team was actively working with Angi to resolve the situation and get your installation rescheduled at no additional cost. Help is on the way, and we've escalated your case to ensure this gets handled properly. We partner with Angi to offer convenient installation services, but they manage their own scheduling, technicians, and customer communications. When issues like this happen, we're committed to stepping in and making things right for our customers. We care deeply about service, which is why our support team will always help when third-party partners fail. We appreciate the opportunity to make this right and earn back your trust.
Sandie Y.
Easy to install I can't believe I didn't buy them sooner
Response from TUSHYJan 28, 2026
Love hearing that, Sandie! Easy to install and hard to imagine life without it now. Welcome to the bidet side of life! 💦 🍑
Susan
I received the Oasis bidet as a Holiday gift but it did not work out for me. I kept contacting their customer support, they took days to a week to respond. By the time I received my answer on how to start the return, the 30 days from order was past. They won't ever give you money back, just a credit. What a load of crap!
Response from TUSHYFeb 11, 2026
Hi Susan, Thanks for sharing your experience, and sorry this felt frustrating. Since this item was received as a gift, it’s totally understandable that our return details weren’t top of mind. For clarity, our return policy allows eligible returns within 30 days of the ship date and issues store credit rather than refunds. Though you may have experienced a delay in our response during the busy holiday season, that shouldn't have impacted your ability to return, as that's calculated based on ship date. Since the bidet didn't work out, seems like you'll be sticking with toilet paper, and our Bamboo Toilet Paper is the perfect thing to use that store credit for. Please reach out to [email protected] with any order details you have, and our team can help set that up! Thanks again for the feedback! :)
DM
I can't overemphasize how good their after sales service has been. Truly world class. I had an issue with some leakage on a fitting and they went above and beyond to ship a replacement to the faulty part. Communication with Ren has been outstanding and truly enjoyable. Thanks so much for standing behind your product!
Response from TUSHYJan 15, 2026
Thank you so much for the love! 💙 Like any bathroom hardware, an occasional part refresh is totally normal, and we’re always happy to help make sure everything stays in tip-top shape. I’m so glad we could get you squared away — thanks for trusting us and for being part of the TUSHY fam!
