Steven
Got someone right away
Got someone right away, and they solved the problem quickly and effectively.
Response from RYSESep 25, 2024
Glad to hear that our RYSE customer support team was able assist you in a timely manner!

Convert existing window shades into motorized SmartShades. RYSE is redefining window automation by being the inventors of the world's first retrofit device to turn regular window shades into automated shades, without breaking the bank. 6x patented, with 2 more pending. Easy-to-install, renter-friendly, lifts window shades of any size or weight, and integrates with smarthome systems like Amazon Alexa, Google Home and Apple HomeKit. The new leader in retrofit smart home automation. SHOP NOW Support Center Upgrade your window shades today. Simple DIY Installation Install in minutes. Does not require a professional installer and RYSE includes everything you need to complete the setup. Smart Home Integration With our SmartBridge, control your shades from Google Home, Alexa or Apple HomeKit Set Your Own Schedule or Control Remotely for Added Privacy Forgot to close your shades when leaving for your vacation? Don’t sweat it - control your shades anytime, anywhere. Or automate your shades to brighten up your space every morning, and close at night to give you privacy. Lift Any Size or Weight* Guaranteed to lift even your big and heavy shades, or your money back 60-day return policy Hassle free returns. Try it first and let us know. Support Available 7 days a week Live chat, email and one-on-one technical support calls are available 7-days a week. Our extensive self-serve support center and video tutorials also provide articles for frequently asked questions. Convert your shades today
RYSE (helloryse.com) has 246 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Home & Garden Services · Lakewood, California
Excellent

Home & Garden Services · Fresno, California
Excellent

Home & Garden Services · NORTHRIDGE, California
Excellent
Home & Garden Services · Ventura, California
Excellent
246 approved reviews, newest moderated first
Steven
Got someone right away, and they solved the problem quickly and effectively.
Response from RYSESep 25, 2024
Glad to hear that our RYSE customer support team was able assist you in a timely manner!
Kyle S.
Works well and simple!
Tom V.
10/10 look no further
Michael T.
Absolutely nothing worked and your solution was to buy a 120 tool. All of my shades are now broken or had to be reassembled. Horrible product.
Jennifer I.
This smart shade has elevated my home in ways I didn't think were possible! Something so simple has definitely made my mornings smoother. Now I have one less thing to worry about when I wake up. And the best part is that you can do it from the convenience of your phone if you'd prefer to. Or with just a click of a button on the device. Special shout out to RYSE for creating such an incredible product.
Brenna
I'm so happy with my Ryse Smart Shade and Battery Pack! Upon setting it up, I had a bit of struggles properly lining it up with my blind beads, but after playing around with it, I was able to set it up no problem. You just have to make sure the beads are being pulled taught by the smart shade. One of the best things I've done to upgrade my apartment!
Brian
My Ryse smart shades worked great for a month then the plastic sprocket cracked. I've messaged customer service for a replacement part and we'll see how quickly this gets resolved and whether the next one lasts longer... So far, it's only been about 24 hours since I messaged customer service. Will update progress as I go. I'm hoping they send me multiple replacements (they can't be that expensive) so I can quickly replace if this happens again. Update 2024-01-18: They said they'd ship me a few replacement parts. I haven't received shipment info yet. Will update... Update 2024-01-20: Got my tracking number. Final Update: Got the parts. They sent a bunch of extra ones which I appreciate. The device is working now. Will update if it breaks again.
NIKA G.
We installed the ryse smart system and we love it. It was fairly easy to install and configure using the app. It required some attention and measuring in order to ensure the device is in the correct location to work properly. So many advantages we are excited about: *a fabulous way to transition your custom made shades into smart shades you can control from your phone *the device is fairly small with sleek design *voice control available if you purchase the bridge *routines available to set up - i.e. you could be awaken by your smart shades or they open/could close at a certain time of the day A few notes and suggestions: * The instructions when it comes to the 3 different position of placement of the device were a little unclear and the hardware provided for plaster walls was not picked out correctly. * There was a small part you have to take out in order to place the chain into the device that had to be replaced back to keep the chain from wobbling - the instructions were clear about removing it, but not about replacing it. * I wish the bridge came with the device, or even better we would love if if it was embedded in the unit.