RYSEReviews of helloryse.com

I ordered 8 of the Smart Curtains for 4 windows. Over half of the batteries won't hold a charge. When the batteries work, the system is amazing.

Was excited about the product. But did not come with the remote shown in the marketing. Was told it was extra by AI bot. And the remote is out of stock. The app would not function for me.

Just general lack of caring how my blind was not working

I received quick notification of delivery, but discovered all that was done was to print the label. Actual delivery was one week later. The smart bridge itself is extremely difficult to setup. I had to reset the bridge 5 times along with multiple setup challenges. This difficulty is well documented on forums. There just has to be an easier way to set it up.

I ordered the new Ryse at my new home. I previously used the older generation Axis product so I thought I'd stay with the brand. After installing the new Ryse devices, I learned that they no longer support routines without first adding the Ryse Smart Bridge. Another $50 bucks and it arrived with NO setup instructions. I'm now into this for $350 and find it to be an inferior product. Why do I need a smart bridge to do what the older generation units could do without it? I'm not impressed.

Customer service is atrocious. It takes days to get a response

the blinds won't go up or down without hitting the button a number of times.....I've reset it several times but it keeps happening. Also it's very slooooow, I went on the app but couldn't find were to increase it....the app is not very friendly.

Well they do move the blinds. That’s good. - But is so painfully slow. - It’s noisy. - And you can’t just tap the up or down button to incrementally open or close. It’s all the way up or down each time. - And I can’t set favorite positions. Partially open or closed. - Lastly eye watering expensive to have so many missteps. But yes. They open and close my blinds.