RYSEReviews of helloryse.com

Ensure you have your records of purchase it will be very helpful if you are considering warranty. If you are not looking for warranty and simply need an easy fix state this early on in your email inquiry.

Installed was easy, however, connectivity has been an issue. Any time I have to adjust the blinds I have to click on each individual roller to get it connected before I can use both rollers in the group setting.

I believe that the wrong extension bracket was sent especially bc of instructions and photo in directions sent to me by Kateeya. I appreciate the ongoing communication, but no resolution after many email. Still hoping. Have sent photos of the wrong extension and the title of the directions re. extension bracket installation. Has been a very long email chain with kateeya and others.

The process is good, but not great. For instance, everyone’s going to want to start with one to see if it’s easy to install and to make sure it works for them personally. That was successful for me, but then when I had to go back and buy additional ones, I don’t get the benefit of the discount from my first purchase other than the 10% that already exists. If I were your sales team, I would make a big push to incentivize first time purchasers to purchase additional units at a deeper cost, thus increasing efficiency of sales opportunities, and a larger second purchase, also probably increasing NPS and decreasing Poore online reviews and consumer complaints. Just a simple, rookie mistake amongst your sales tech techniques that can be easily adjusted if anyone actually reads this.

The controller for my vertical blinds failed within 1 year of receiving it so I requested a new one. My initial request was denied, starting it was out of warranty. After arguing with them they consented, and agreed to replace it. I sent the old one back and received a new one. It is installed and is working so far.

Works okay. Set up was easy and the instructions are very clear. The actual product loses its settings quite quickly and i have to adjust where the top and bottom are frequently

the up arrow is closes the blind and the down arrow opnes it. Reseted many times and still behaves this way

The smart shades in the UK are out of stock. I will write a review when I receive them and install them.