BonsaiReviews of hellobonsai.com

Very easy to use. Has really increased my efficiency in sending out contracts and invoices.

Bonsai has made creating contracts, getting signatures, etc. super easy. It's saved me a lot of time and effort. Well worth the cost.

They have been very helpful with our small business and as an agency owner they have been very helpful with any questions or feedback we have! They are always evolving and adding new features.

easy to use and simple interface

We tried to create bonsai profile. they turned down our application because they could not resolve issue which was initiated because of them. they have one of the worst tech teams and tech support in the industry

Everything so far has been exceptional.

Just don't bother wasting your time. I am a digital marketing agency, so I thought this looks amazing so I opened an account. My account was locked immediately and it told me to message support, so I did. You still have access to all the features whilst this is happening, so I spent time adding all my details and setting up clients and tasks etc. After 3 days, they reply saying my account has been cancelled, READ THE REASON BELOW: "Your account was subject to a manual review process. As a result of it, I regret to inform you that we will not be able to support your Bonsai account going forward. While we wish we could support every business, there are certain cases in which we are not able to provide our service. We have made sure to cancel your subscription and refund any unsettled payments." I mean what type of software specifically designed for marketing "can't support every business". If you can't support business for whatever reason, don't offer a subscription plan in the first place. So now I'm left with 4/5 days wasted, clients waiting for proposals, because Bonsai "can't support my business", with literally no real reason given. So I will be taking my business elsewhere. DO NOT WASTE YOUR TIME ON THIS TRASH SERVICE.

Still in my trial period. Had a relatively complex question re: uploading emails. Cara made sure she fully understood the issue, and she escalated to her team. I got a reply and resolution within hours. Usually don't receive resolution on escalated issues same day. Very happy. Bill