BonsaiReviews of hellobonsai.com

Bonsai has great customer service. I tweeted them about an issue I was having and they emailed me within 12 hours. Their tools are so helpful in the small agency I run, that I'll probably never go anywhere else.

Cara from the customer support team was genuinely helpful, polite, and spared a lot of time to help me out. Rare to see such levels of assistance.

The team at Bonsai is always prompt with helpful responses if I'm ever stuck and can't figure something out. I love that I have a one-stop shop for contracts, invoicing, and bookkeeping.

Really loving Bonsai for my grantwriting consulting practice! I'm surprised to find a platform that does proposals, contracts, time tracking, invoicing, client data collection and project/task management all in one place. It's been saving me valuable time on the admin side of my business. Especially loving the user-friendly proposal acceptance / contract signature features, and the automation capabilities, which have enabled me to send invoices, payment reminders, and forms automatically instead of manually. The only reason I gave it 4 stars instead of 5, is the process for importing data from my prior time-tracking program hasn't been the easiest. But other than that, the Bonsai platform is fantastic for a freelancer or consultant.

While considering this product, I had several questions which prompted me to reach out to the support desk through online chat. The support agent, Sawyer, was able to provide answers to all of my questions about subscription seats, APIs, and more. Very helpful and knowledgeable about the product. Thank you!

Excellent service and food, loved the prawns starters and the lamb chops mains especially. Food comes relatively quick. V nice vibe and enjoyed our evening, special shout out to Awais, our waiter!

Hi, the bonsai bank is nothing but fraud, they are scammers pretending to be a bank. Do not open an account with them, do not deposite your money into the account nor use it for your business. As soon as you start putting money into the account out of no where they will close your account. You will not be able to access your money or account. They will not give you access to your own money. They will literally steal your money right from underneath you. As I write today. I'm still fighting them to rewire back to me money that I rewired from my personal account from another bank into my bonsai account. I'm so happy I didn't give the bonsai account to my customers. I would have lost way more money than what I'm fighting for now. The most annoying thing is they cancel your subscription but yet they still charge you for the monthly fees even though they say your account is closed and that they can no longer work with you. Please please please do not invest with bonsai.

Bonsai / Hello Bonsai is absolutely terrible. They charge ridiculous transaction fees and then hold your money up for weeks after the payment has been made. Absolutely infuriating, they have massively screwed up my business. I wish I had known this before signing up with them. I canceled my account with them as soon as I learned about their predatory practices. Literally, any other service would be better than Bonsai. In addition, Bonsai support is practically non-existent. I have never paid so much for a service and not been able to get an actual person on the phone to try to resolve even the most basic issues.