BonsaiReviews of hellobonsai.com

I've really enjoyed using Bonsai for the last 4 months. The constant updates are great and exactly what I'm looking for. When I have an issue, customer service is on top of it and even did a quick software update to address something I was dealing with. Really enjoy logging in every day to manage my business in one spot.

Really clunky and not ready for primetime. Overpriced and the support you get from their team is below minimal. Their crm platform is barely usable and forget to import data from any other service, as their import tool is super buggy and it will create a new company for every contact you enter,even if you have the same company already entered in the system. Additionally you can't delete contacts once they are entered in the system. I feel like I have been robbed of $200.

I love the customer service Hello Bonsai's team provides. Not only are they knowledgeable and courteous, but you get to know them by name. If they don't know how to help you, they will bring it back to the team. They're very well organized.

I reached out to customer service with my issue and not only was I pleased with a swift response, sawyer fixed the issue. Great customer service is rare these days, and I appreciate it. I am sure if I had a need for this service, It would be fantastic. Thank you.

The support with Bonsai is always amazing. Sawyer wa fantastic. You can tell they care about each and every one of their customers. They are extremely knowledgeable and can assist with minimal back and forth. I'm still a happy customer and plan to be one for a very long time

Sawyer, found exactly what I was looking for a solution too. This was not an automated response. Very happy with Bonsai's customer service.

Quick and easy to get started, I'm satisfied!

Sawyer was polite, professional, and helpful!