Hello AlphaReviews of helloalpha.com

Response from Hello AlphaNov 10, 2022

Hi Isabel, Thank you for bringing this to our attention. If you haven’t already done so, please send a secure message to your support team via our secure platform. Be sure to choose the corresponding thread for your condition or visit. This is to respect your privacy and ensure your care is safe and effective. Although there are longer wait times for responses to messages, we assure you that our team will address your concerns. We appreciate your patience and understanding as we work to resolve delays.

Response from Hello AlphaNov 9, 2022

Hi E, Thank you for bringing this to our attention. If you haven’t already done so, please send a secure message to your support team via our secure platform. Be sure to choose the corresponding thread for your condition or visit. This is to respect your privacy and ensure your care is safe and effective. Although there are longer wait times for responses to messages, we assure you that our team will address your concerns. We appreciate your patience and understanding as we work to resolve delays.

Response from Hello AlphaNov 9, 2022

Hi Brittney, Thank you for bringing this to our attention. We’re continuing to experience high demand for our services, resulting in longer wait times. Please allow time for your clinical team to respond on our secure messaging platform. This is to respect your privacy and ensure your care is safe and effective. We appreciate your patience while we work to scale our team to meet this demand. We hear you, and expect to resolve these delays soon.

Response from Hello AlphaNov 9, 2022

Hi Melody, Thank you for bringing this to our attention. Please send a secure message to your provider for all clinical concerns. This is to respect your privacy and ensure we address any medical concerns appropriately. Although there are longer wait times for responses to messages, we assure you that your provider will answer your questions. If you are experiencing a medical emergency, please seek immediate care or call 911. If you’re in a mental health crisis, please contact 988. Our service is not intended for emergency medical situations.

Response from Hello AlphaNov 9, 2022

Hi Andrew, Thank you for bringing this to our attention. Please send a secure message to your provider for all clinical concerns. This is to respect your privacy and ensure we address any medical concerns appropriately. Although there are longer wait times for responses to messages, we assure you that your provider will answer your questions. If you are experiencing a medical emergency, please seek immediate care or call 911. If you’re in a mental health crisis, please contact 988. Our service is not intended for emergency medical situations.

Response from Hello AlphaNov 9, 2022

Hi Stephanie, Thank you for bringing this to our attention. If you haven’t already done so, please send a secure message to your support team via our secure platform. Be sure to choose the corresponding thread for your condition or visit. This is to respect your privacy and ensure your care is safe and effective. Although there are longer wait times for responses to messages, we assure you that our team will address your concerns. We appreciate your patience and understanding as we work to resolve delays.

Response from Hello AlphaNov 8, 2022

Hi Bailey, Thank you so much for sharing your experience and for your kind words! We appreciate the time you took to leave this review. We’re grateful for patients like you, and look forward to your next visit with us.

Response from Hello AlphaNov 8, 2022

Hi Lisa, Thank you so much for sharing your experience and for your kind words! We appreciate the time you took to leave this review. We’re grateful for patients like you, and look forward to your next visit with us.