Hello Alpha Reviews | Read Customer Reviews of helloalpha.com

Hello Alpha Reviews | Read Customer Reviews of helloalpha.com

Hello Alpha reviews

6,611 approved reviews, newest moderated first

Mrtemp
Oct 11, 2025
Excellent customer service
I love that they are fast, responsive and timely on questions, and prescriptions, and just anything you may need. I have recommended Alpha to many friends!
Response from Hello AlphaOct 30, 2025
Hey, That's wonderful feedback! We are thrilled to hear that you love how fast, responsive, and timely we are with your questions and prescriptions. Thank you for being a loyal patient and for recommending Alpha to your friends—that is the highest compliment we can receive!
Report
customer
Oct 8, 2025
Makes health care more accessible.
Makes health care more accessible.
Response from Hello AlphaOct 30, 2025
Hey, That is excellent feedback! We are thrilled to hear that we are making healthcare more accessible for you. Thank you for the positive feedback!!
Report
John C.
Oct 8, 2025
Easy to use quick response time.
Easy to use quick response time.
Response from Hello AlphaOct 30, 2025
Hey John, That is fantastic to hear! We are delighted that you found our service easy to use and appreciate our quick response time. Thank you for the positive review!
Report
Renee S.
Sep 30, 2025
10 out of 10 experience always with…
10 out of 10 experience always with Hello Alpha. They are an excellent and legitimate telehealth provider. I have been using them for quite a while now and I find them to be highly responsive and extremely convenient. They are very easy to communicate with also. And I always get a domestic provider. Highly recommend.
Response from Hello AlphaOct 30, 2025
Hey Renee, Thanks so much for the positive review!!
Report
customer
Sep 27, 2025
They don't accept Medicare or Medicaid…
They don't accept Medicare or Medicaid and found them as very condescending just looking to get paid. The website is outdated and also when you sign up for SMS and email notifications they never come. You have to log in to see whats going on.
Response from Hello AlphaOct 30, 2025
Hi, We are sorry about your experience. We will look into the further to see if we can improve on our end.
Report
Katie B.
Sep 16, 2025
Absolutely awful
Absolutely awful. They say one thing then another NP gets on and says something totally different. Don't waste your money.
Report
Return C.
Sep 11, 2025
Always have a great experience with…
Always have a great experience with them. Highly recommend!
Response from Hello AlphaSep 26, 2025
That's wonderful to hear! We are so pleased that you consistently have a great experience with our team and that you would highly recommend us. Thank you for the fantastic feedback!
Report
customer
Sep 2, 2025
Would not renew my prescription unless…
Would not renew my prescription unless I recieved pelvic scan. I explained I was only renewing my script for estradiol but they refused. They also refused a refund for my subscription, and requested I cancel my dispute with my cc. Which of course I did not.
Report