Hello AlphaYour doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kate B.
Complete lack of transparency in billing and services provided. They not only charged me for a service I NEVER used because they could not help me, but they would not refund my money. I would NOT recommend giving any money to this company.
Response from Hello AlphaJul 21, 2025
Hi Kate, I am very sorry about your experience. I will look into your case and follow up with you in your support thread.
Oris B.
I love the convenience of Hello Alpha. The physicians and assistants are very helpful.
Response from Hello AlphaJul 21, 2025
Hi Oris, We’re so glad to hear you’re enjoying the convenience of Hello Alpha! Thank you for the kind words — our providers and care team are always here to help and truly appreciate your support!
George P.
Laura was great. Always very helpful.
Response from Hello AlphaJul 21, 2025
Hi George, Thank you so much for your kind words! We’re thrilled to hear that Laura was able to help — she truly cares about making sure our patients feel supported. We’ll be sure to pass this along to her!
DARLENE B.
With or without insurance this is one of the best services. It’s quick and easy. I have used it to get migraine medication which is life. Hanging since they are debilitating. I have also used it to get valtrex for cold sores and anyone who takes it knows the quicker you start the better off it is. I do it all via messaging. I cannot recommend this high enough. One of the very best medical interactions there is. Saves a whole lot of money.
Response from Hello AlphaJul 9, 2025
Hi Julie, That's absolutely wonderful to hear! We are so thrilled that you find our service to be one of the best, quick, and easy, whether you're using insurance or not. It's incredibly rewarding to know that we can provide life-changing relief for your migraines and efficient support for cold sores, all conveniently through messaging. Your high recommendation and feedback about saving money truly mean a lot to us! Thank you for sharing such a fantastic experience.
customer
Very user friendly and the doctors are knowledgeable
Response from Hello AlphaJul 9, 2025
Hi, That's wonderful to hear! We're so pleased that you find our service very user-friendly and our providers knowledgeable. Thank you for sharing your positive feedback!
Customer C.
Fast, easy, caring professionals. I was recommended Hello Alpha and I couldn't be happier with the service I receive each month.
Response from Hello AlphaJul 9, 2025
Hi, That's wonderful to hear! We're so pleased that you find our service fast, easy, and delivered by caring professionals. We truly appreciate your recommendation and are thrilled that you're happy with the service you receive each month. Thank you for choosing Hello Alpha!
Karen W.
Hello Alpha is great. I use it for weight loss but I have also used for skin care and uti's. Very prompt and great medical people to converse with!
Response from Hello AlphaJul 9, 2025
Hi Karen, That's fantastic to hear! We're so pleased that Hello Alpha has been a great resource for your weight loss journey, skincare, and even UTIs. It's wonderful to know you find our service very prompt and our medical team great to converse with. Thank you for your kind words!
customer
My provider, Martha Pedersen, was excellent. Would highly recommend to anyone.
Response from Hello AlphaJul 9, 2025
Hi, That's wonderful to hear! We're so pleased that Martha Pedersen, NP provided you with excellent care and that you would highly recommend her. Thank you so much for sharing your positive feedback!
