Irini P.
Ana Joy (Helium 10)
Ana Joy (Helium 10) Extremely helpful and got back to be very quickly!

Helium 10 is a leading SaaS company that empowers e-commerce sellers, brands, and agencies to excel in the competitive worlds of Amazon, Walmart, and beyond. Helium 10's comprehensive suite of software solutions, with 30+ online tools, is crafted to cater to the unique needs of these marketplaces. Whether you are a seller, brand, or agency, Helium 10's wide array of powerful features, including advanced product research capabilities, keyword research tools, listing optimization & management tools, competitor analysis, and efficient inventory management solutions, equips you with the necessary resources to grow your e-commerce business and surpass your competition. By harnessing data-driven insights and offering a user-friendly interface, Helium 10 enables informed decision-making, improved visibility, and maximized sales potential. Join millions of sellers, brands, and agencies who have entrusted Helium 10 to elevate their Amazon and Walmart businesses. Helium 10 is always striving to provide the best software for their users, and launch new and improved tools regularly. Experience an unparalleled e-commerce journey and reach new heights with Helium 10.
Helium 10 (helium10.com) has 705 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
Excellent

Internet & Software · San Francisco, California
Excellent
705 approved reviews, newest moderated first
Irini P.
Ana Joy (Helium 10) Extremely helpful and got back to be very quickly!
Lauro Sebastian Ordonez M.
The support services was according with my needs easy and quick response
Marcus L.
Great communication! Representative was respectful, sympathetic to my case and took care of my issue in a timely manner.
Kristine H.
Very helpful and quick at resolving my issue.
Matias O.
Really quick response and accurated solution. Thank you
Alessandro
There are many things wrong with it, notifications on the APP, ASIN monitoring (you can monitor a limited number of products but they don't let you choose them so there are products monitored out-of-stock), reports with wrong time zone... they also miss all those little things that make the software good, for example keyword translation (they only think in English so they never thought of implementing it! Try searching for keywords in German...). Finally no attention to the customer. If you don't use the software you still pay.
Leon W.
perfect it was just perfect
valencia C.
excelente persona amable respetuosa y muy servicial e inteligente.
Response from Helium 10Jul 12, 2023
¡Hola Valencia! Gracias por sus comentarios positivos sobre nuestro equipo de soporte. Estamos encantados de saber que hemos cumplido con sus expectativas y le hemos brindado un excelente servicio. Valoramos sus comentarios y siempre estamos buscando formas de mejorar. Si tiene alguna sugerencia o comentario, no dude en hacérnoslo saber. ¿Sabías que tenemos un grupo de Facebook exclusivo para miembros de Helium 10? ¡Este grupo es una comunidad de vendedores de Amazon con visión de futuro que colaboran en todo lo relacionado con las ventas en Amazon! Si no te has unido, ¡definitivamente te recomiendo que le eches un vistazo! → https://www.facebook.com/groups/Helium10Users/ ¡Gracias de nuevo Miguel y que tengas un gran resto de tu día! - Helium 10