Helen's GemsReviews of helens-gems.com

Took time to get tracking number Parcel arrived today 10 January 2025 Very pleased with bracelet's for granddaughters and ratings for myself.

I trusted this company when I ordered two pearl necklaces. They delivered me two pearl necklaces beyond what I could have anticipated. I love mine, and my sister loves hers! Thank you, Helen's Gems! We'll treasure these forever. Thank you!

I received my order from Helen and to say the items are more beautiful than the pictures is an understatement. I am looking forward to wearing both pairs of beautiful earrrings. The service and speed of delivery was also excellent. Many Thanks Aileen

Steer clear of this company it’s a complete scam ! I received my order and it is not at all the unique piece handcrafted in Utah as shown on the website. It’s a machine made generic piece of jewellery which was posted out from China - not Silver as but a cheap metal . When I tried to get a refund customer services refused to send me a return address instead offering me more cheap jewellery for half the price !! When I said I would report them to the Report Fraud Bureau they stopped answering my emails. It’s a scam, people - Helen does not exist and is certainly not handcrafting jewellery in Utah. These are professional scammers from China. Save yourselves some money.

I too bought the sad story as one reviewer wrote. It's truly a con and scam. First of all, after 10 days I wrote and asked for a refund and to no avail I couldn't get a response. Tried going thru PayPal to get a refund but they held PayPal off until they could get the merchandise from AliExpress and get a shipping number which is shipped from China and not Utha. I actually found the items I ordered on their site for $3. which was $40 on Helen's Gems website. I complained to PayPal about the site being a scam but couldn't get them to do anything because they had finally given a tracking number. Now that I have the product that I'm trying to return which took 3 1/2 weeks from order date to receiving items, they won't answer my email for a return address and won't answer the phone, all you get is an answering machine and they will not call you back. Consumer PLEASE BEAWARE! There is also a website called Amelia's Jewlery with the same sad story different white women's face and exact same jewelry. Nothing hand crafted about this junk. Just think how much money these people are making off of the consumers buying from AliExpress for $3 and charging between $30 to $40 per item to us. Research all companies or websites from here on before purchasing anything. I wouldn't be so upset if you didn't advertise as hand crafted you are allowed to sell and make a profit, but You are just a low life and deceiving. This will catch up with you.

Wish I had read the reviews before I purchased goods.. Should have known, it was too good to be true Trying to return, as quality extremely poor, I could do better blindfold 😅 The company want me to buy again with 50% off No chance…. Will be reporting to my bank

SCAM: Rings arrived and although they are quite nice it is clearly obvious they are from Chinese website. Not only are they that quality, obviously not handmade, but it has ali express on the packaging with postage from Hong Kong. You can still buy the rings if you want but for approx $5!!!

Absolutely beautiful experience. I absolutely love my ring. It is exactly as represented. Lovely. It took a while, but it was worth waiting for.