Helen's GemsUpdate — Since sharing my story on social media, I’ve unfortunately come across many copycats pretending to be my boutique. To make sure you’re shopping safely, please order only from my official website: https://helens-gems.com.If you’ve accidentally placed an order with a copycat, please reach out to us at [email protected], and we’ll do our best to assist you. You can also call us at (435) 264-9302, but please note that our lines have been very busy lately. Thank you so much for your support!
Helen's Gems (helens-gems.com) has 361 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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L S.
Scam, Scam and scam. Ordered four products. One bracelet with pearl and gold. Fake plastic with gold metal child's size. One pearl ring. Fake pearl and fake metal ring. One green glass ring with fake silver and one other fake metal ring with glass. DO NOT BUY FROM THESE PEOPLE ALL ITEMS CAN BE PURCHASED ON ALIEXPRESS OR TEMU. Appalled at the fact these people are hiding behind an elderly lady's photo to sell junk.
Nina Katherine T.
This is a scam website. They sent plastic, costume-like jewelry to me. This is an absolute scam. Do not order from them.
Mandy S.
Disappointed in every way! I am very disappointed with my order. The delivery time was extremely poor and misleading. Said 7 business days and took a month to arrive. Poor, poor quality! One necklace was broken, the other items are so tacky and not the quality expected for the price.
Azka A.
Scam - substandard products from China
Samara H.
I was pleasantly surprised to actually receive a parcel with the items I ordered, as something seemed phishy about the follow up email once the purchase went through. I then received tracking information indicating the item was coming from China, another red flag since they are supposed to be handmade pieces from Utah. At least I received the items I purchased, however they are NO WHERE near the quality indicated in the photos on the website. So please be aware, if you are looking for high quality handmade jewellery as the site indicates, it is a SCAM. However, if you are happy to pay the indicated prices for some cheap pieces of jewellery then by all means, spend your money.
Julie W.
I can highly recommend 'Helen's Gems'. The jewelery I ordered is of a superior quality and is great value for money. I will definitely order from them again.
Pearl B.
Ordered a silver ring with blue stone & leaf design. It came on day estimated for delivery and it’s absolutely beautiful! Worth every penny paid! 👍❤️
Linda D.
This company could IMPROVE BY BEING HONEST..FOLLOW THRU ON THE STATEMENT MADE BY HELENS GEMS AND RESPOND TO CUSTOMERS IN A PROFESSIONAL MANNER. VERY DISRESPECTFUL WHEN JESSIE CHANGES HER STORY 3 TIMES AND DECIEVE CUSTOMERS
