Helen's GemsReviews of helens-gems.com

Don't trust Helen's Jems. It is a scam. They sent me a low quality jewelry, which is different than they show on the website. They said that I can return the items any time within 30 days. I tried to return right away after receiving them, but I have been trying to contact them to get a return label for almost a week and they never got back to me. The phone number they published on the website goes to a busy signal right away, and they didn't answer to all my 3 emails I sent.

I ordered 3 rings, the one I was most looking forward too wearing was the silver band with the gold splash across the top. I've been wearing it for one week and as I looked down at it today there is no more gold there. I don't like flashy jewelry and reading the reviews I thought this piece was me, and thought I was getting a silver and gold ring, not a silver and painted on gold color. Extremely feel ripped off and now I wonder how the other two will look after I wear them for a week. I would like a refund and you can have your mis-advertised fake gem ring back.

Website claims it's a business out of Utah. Surprised to learn the items ordered ship from CHINA! Deceptive advertising! The pieces themselves are "okay" for costume jewelry, albeit overpriced. At least 2 of the 4 rings I ordered didn't look anything like those pictured. There's also the "surprise box," that I fell for, based on the images of the other items. Don't waste your money on any "surprise" items. What I got was really cheap looking costume jewelry. I wouldn't even give them away as gifts. They'll be donated to the Salvation Army for someone to get some use out of as I certainly wouldn't be caught dead in them! Never again!!

Scam website misrepresenting cheap costume jewelry as artisan jewelry. Don’t fall for it! It is impossible to return or get your money back.

I ordered 3 necklaces for Christmas!!! The checked cleared the bank Oct 10th and no necklaces!!! I thought it was A good company but after reading all the problems people have endure is Sad.!! I read alot of people saying the quality was so cheap! I thought this was alarming!! If and when I get my order I will share my response! Hopefully this Will be good necklaces. Oh yes didn't know this was coming from UK. Today I have to say that I received my necklaces and earrings and I have to apologize regarding my previous message. Got everything I ordered and it DID NOT COME FROM UK.IT Came from Illinois. Open my package and was please of the necklaces , earrings and ring. Very satisfied and the bank had told me to give it a month and glad it came. So all I can say is they did what they promised!!!!

After a three week wait with no word or no meechandise, I cancelled the order and requested a refund of my nearly $60. Again, no word or money. The website looked terrific. Nice lady. But I surely doubt that she lives an works in China, That is were the tracking said the package originated. A very slow boat from China... SCAM... SCAM... SCAM...

Scam, the junk is coming from Asia!!!! This and many other names have been used to sell this junk!

I ordered three pieces. I like the 3D space necklace and the multi gemstone ring. However, the "gold and opal" ring is base metal and enamel paint.