Jim T.
Very Satisfied
Great service, courteous people who are very professional and thorough..

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jim T.
Great service, courteous people who are very professional and thorough..
S.Howell
The team at hear.com seems to be very experienced and knowledgeable about the hearing devices and have been so encouraging to carry me step by step through the process. Always offer to be of any assistance when needed and care enough to follow up to be sure things are going well. Glad I chose them and highly recommend them to others.
Sally
I had no idea who to call about hearing aids, but the friendly folks so hear.com sent me to the Franklin hearing center and my troubles were over. Gabriella at hear.com helped me get a promotional price that made the most of my insurance, so my hearing aids were almost free. Don't hesitate to call!
Richard
See under title. In-office experience was outstanding; not impressed with whoever is at the other end of "hear.com."
Response from hear.comMar 24, 2017
Hi Richard, Thank you for the feedback. We are happy to hear that your technical experience with our Partner Provider was great. We are resolving the receipt issue and will have it out to you soon. Best, hear.com Customer Care
Robert
I have been back a few time because the left hearing aid does very little to improve the hearing. It still does not!!!!!! At this point, it is definitely not worth what I paid for it. I hear almost as well without it as with it.
Response from hear.comMar 21, 2017
Hi Robert, Thank you for your response. I am very sorry to hear your left hearing aid is not helping you. A member of our consulting team will reach out to you immediately to help resolve this issue. Best, hear.com Customer Care
Judy
I clicked on an ad on the internet and filled out the requested info. Within a few minutes a personable telephone response ensued. The provider to which I was referred is fabulous, with a knowledgeable and friendly staff, and it is located 1/2 mile from my home. They ensured that my hearing aids are correctly calibrated, and monitored the gradually increased level of sound over several visits. I am beyond impressed and would recommend this service to anyone, as there are no high pressure sales tactics, and information and education are provided at every step of the way.
Nancy
I was very well taken care of and would and have definitely recommended the company to others.
Damon
The batteries to be supplied in a timely manner failed to arrive in the promised time frame. In addition, the gift battery set, provided at Christmas time were the wrong size.
Response from hear.comFeb 28, 2017
Hi Damon, Thank you so much for your feedback. We apologize for the delay in sending you your extra batteries. Our gifted batteries should have matched your make/model, so we will go ahead and send you the right set as well. If there is anything else you need, please don't hesitate to contact us. Sincerely, hear.com Customer Care (786) 574-5820