Steve
A Great Company to work with.
The people have been great to work with. Very understanding, very thorough, and will work with you until you are happy and hearing better. I am very glad I went through Hear.com to get help for myself.

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Steve
The people have been great to work with. Very understanding, very thorough, and will work with you until you are happy and hearing better. I am very glad I went through Hear.com to get help for myself.
Martha
My experience with hear.com has been incredible, as I'm sure others of your customers have noted. The design and ease of use were more than I expected even when wearing glasses and oxygen. The truly pleasant surprise was the support I received in the process. Sholom Neistein was my hearing specialist and Sarah Lippman did my eval and fitting of my aids. Both took time to build rapport and give the education and direction I needed to make an informed decision. Because of the quality of your aids, and especially because of these two professionals I can enthusiastically recommend your aids to anyone. Sincerely, Martha Raby
Sandra
I found the facility of Hear.com in Petaluma, CA to be extremely professional and understanding. They knew exactly what they were doing and treated me with the utmost respect. I would recommend them to anyone who needs to be checked for hearing loss. If hearing loss is found it is a great place to obtain hearing aids. Their instructions to take care of your new hearing aids and how it will affect your hearing was excellent.
Richard K.
The vendor and staff at Florida Medical Hearing Center were very professional and very helpful in choosing and configuring hearing aids. After doing some research into hearing aid costs I was surprised to learn from and article online that the manufacturer pays between $100 to $300 to manufacture the devices. Then they sell that device to the vendor for between $800 and $1000. Then the vendor re-sells the devices from $2000 to $4000. I realize that the vendor will support some maintenance and follow up visits but that price increase is a little high.
Jim
I've had the opticon hearing aids for approximately two months and after wearing a different brand for five years, I honestly feel these are far superior. Enjoy the bluetooth to my cell phone and television.
Robert S.
My "hear" rep was genuinely interested in my satisfaction. She is unquestionably the best of my last several audiologists I've been too in the last several years. I have complete confidence in her.
Nazar Y.
Although the visits I had with the hear.com office, was pleasant and very friendly, but my hearing experience was not that satisfactory. In other words, my hearing did not improve. I still have a squeaking static high pitch noise. My problem was always my inability to understand people talking to me in a classroom, or in a meeting, it is worse now, I can't understand when people talk to me. I always hear the hight pitch noise around me magnified, to the point of deafening, but not what people say! I visited the hear.com office several times but little or no improvement. Help, please. I think the hearing aids are not functioning well. In addition, when I am wearing them, I have to take it off my ear when I receive a phone call to be able to hear the person talking to me.
Response from hear.comMar 23, 2017
Hi Nazar, We are very sorry to hear that the hearing aids have not improved your hearing. A member of our consulting team will reach out to you immediately to help resolve this matter. Best, hear.com Customer Care
Barry
Has been great experience from the start, Great service and follow up. Very satisfied with everything.