Judy
Great
Very nice people-/ very happy with the hearing aids

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Judy
Very nice people-/ very happy with the hearing aids
MEDLEE J B.
The Dr's. Grote fitted me perfectly with hearing aids to help me hear again. They also added the tinnitus program to hide the constant ringing in my ears. Doesn't cure it...just hides it! Keeps me from going crazy!
John
Excellent client responsiveness, were very pro-active about scheduling and follow through EXCEPT that I was under the impression that hear.com would submit my hearing test and cost of the devices that I selected, to my health insurance provider (after telling me on more than one occasion that my benefits were "very good"), however they did not submit the paperwork/claim for me, nor did they notify me that I should submit a claim. Unfortunately, the coverage has since lapsed and now I am forced to pay the entire cost for my devices ($3,400) out of pocket. Not a welcome surprise!
Laverne
Very service oriented. They want to make sure you are satisfied with the product.
Joel
They have been great in every aspect
Rich
The company spokesperson mislead by telling me that your company was certified to accept my insurance - then much later in the process I was told that your company is not registered to conduct business with my insurance company.
Response from hear.comMar 20, 2017
Hi Rich, Thank you for your response. We apologize for any inconvenience you experienced. We do accept your insurance, but, as explained, we are an out of network provider. The benefits for out of network coverage are much lower than for in-network coverage. If you would like to pursue hearing aids in the future with us, you may be eligible for financing options or payment plans. Alternatively, your insurance may offer you options for in-network coverage. Best, hear.com Customer Care
Gloria & S.
We are very happy as a family for the great service through the whole process of getting the hearing aid equipment for my mother. Without Stephanie Middlebrook great help and interest this wouldn't have been possible. We have our mother back after many years of thinking that this was too difficult to accomplish. Thank you to Stephanie and everyone involved in this experience. Definitely will recommend hear.com 100%.
Neil
Everything was top notch.