Philip S.
he was prompt
he was prompt, and took a lot of time with me explaining everything

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Philip S.
he was prompt, and took a lot of time with me explaining everything
Dave
Everything was great. No problems.
Russell
I had a wonderful experience with hear.com the doctor was very accomadating and helpful gettting the hearing aids adjusted to my hearing.
Alice
It is so amazing to hear so well again. For those who have given up on hearing what others are saying, or having a conversation on the phone or hearing the TV clearly...there is an answer. I’ve been fitted with Siemens hearing aids. They aren’t cheap. You get what you pay for. So it is well worth the investment.
Thelma
Stephon has an enjoyable personality to work with and I am pleased with my hearing with theses Aids. Thelma Cooper
Raphael
I felt comfortable and felt no pressure what so ever. Very professional
Frances
Hear.com put me with a very good person to test my hearing and determine what I needed. He was very professional; the hearing aid works fine and all is good. I believe I got a good quality hearing aid. It has very good reviews on line.
Janis Stewart S.
Obviously none of these reviewers wanted to return & get a refund. Been trying for 5 weeks to get a my money back with no success. Only want to help until you want to test the refund policy 😡😡😡😡 This is an updated review of hear.com After posting this negative review I was contacted & my $4650 was returned. The reply to my review indicates the partner firm was to blame fo not sending the needed paperwork. I have been in close contact with that company& they had verification of sending in all needed forms the day the hearing aids were returned. I am thankful I discovered this format to write a review as I got no help, Just promises until I posted my above review. My advice: find a reputable local hearing company that has been recommended by locals for the best service.
Response from hear.comApr 13, 2018
Hello Janis, This is Giulia from hear.com Team. We have just spoken on the phone and I'll be the one you can follow up with for your case. The refund has been made, a receipt was sent to the email in your account. We truly apologize for the delay with the partner provider. You should see the amount on your account now or in the next 2 days, it depends on your bank. Meanwhile, please call me directly in case you have any questions/concerns. Have a great weekend!