hear.comReviews of hear.com

Excellent service.

Clear, helpful service. It is still going on, and it is a great experience. Getting hearing aids has changed my life, and this process could not have been easier. Thanks.

Mike Gleason and his staff are a pleasure to deal with. Mr. Gleason really cares about his patients.

Everything started well, the representative made the appointments, I went to the appointment, it was determined that I did have hearing loss. A pair of hearing aids were decided upon, the price I was quoted by the Audiologist $4100.00. The next day I spoke with the representative and asked if the price included any additional monies for Hear.com (Their Cut). The representative said, no that actually Hear.com buys in Bulk and that the price would be $2899.00 but he could give me a 5% discount of 2754.05. I was happy still to that point, I had a wire transfer payment made from my HSA. This where it all changed, I see that my insurance was billed for the $4100.00, when I called and question why my insurance had been billed for the full amount after I had made a payment which was a PAID IN FULL based on all conversation at that point. It was then insinuated that I must have misunderstood the cost details. Why would the rep give me the account number to make the wire transfer to Hear.com, if in fact that wasn't the actual price. Finally after several additional phone calls the rep stated that it had all been cleared and it was taken care of. Yet as of today, my insurance has paid $135.00 in which Hear. com was not entitled and my insurance shows that I owe $3964.00 for the remaining balance. I'm pretty certain that even if I was obliged to pay the balance of the $4100.00 - $135 (Insurance) - $2754 (my wire transfer) WOULD NOT equal $3964. Until Hear.com returns the $135.00 in which they are not entitled and have a credit removed / PAID IN FULL to my insurance, I cant be sure that some debt collector will not be call .... I like the hearing aids and they make a difference, my trial period is coming to and end, Im debating on whether I will keep them or turn them in a request my refund...3964+2754 = I would rather not be able to hear than be taken to the cleaners

very good and very helpful with your needs

It was easy and fast and they follow up with you

i got really good service and an excellent .audiologist i had some trouble with one hearing aide and there replacing it for me

I have a great experience with my hearing device. The only reason I did not give 5 stars is that I think there could be a more detailed instructions for cleaning the hearing aids.