Lew N.
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone. Matt Russo has done a fine job for my wife and me,

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lew N.
5 stars: Excellent – no reservations, I would recommend this company to anyone. Matt Russo has done a fine job for my wife and me,
James
Contacting hear.com was one of the best decisions I've made. Within an hour I had been given an appointment at a hearing center in my area. I have worn my hearing aids for three weeks and can appreciate all that I had been missing for quite a while. I was at the point where I knew I had to do something and am glad to have made the right choice in contacting hear.com.
Byron
This company from the first phone call all the way to the doctors office visit has been exceptional.
Steven G.
She was not honest with me at all Horrible experience
Response from hear.comMay 8, 2018
Hi Steven, Thank you for your feedback. When analyzing your case, we noticed that there was a divergence between the correct price that we informed you about and the price presented by the partner provider. We apologize for the inconvenience this may have cause and we understand the reason why you're upset with the situation. We know your hearing consultant is already in touch with you to make sure we solve this issue as quickly as possible. Meanwhile, should you have any further concerns, feel free to reach out to us anytime at 786-574-3799. Have a great day! hear.com Team
Henry
Ron was informative and answered all my questions. He was personal yet perfesional.
James
I’m considering returning my hearing aids and requesting a full refund. The reason: they are no better than my old ones. I expected to be able to enjoy movies, TV, church to a higher degree. Such is not the case. Any suggestions?
Response from hear.comMay 8, 2018
Hi James, Thank you for taking the time to write us. Before the trial period, we usually recommend to our customers that they wait around two weeks to adapt to the hearing aids, once it takes a little time for you get fully comfortable with them and be able to notice their full potential. We learned that your hearing consultant is already in touch with you to make sure we best accommodate your needs on this situation. If there's anything else we can assist you with, please don't hesitate to contact your hearing expert or our general line at 786-574-3799. Have a great day! hear.com Team
Joyce
This is the second and last time I will answer your review. There are too many surveys send for every interaction on the internet. A business should know if they are doing a good job by the volume of business they receive. The people I dealt with were very thoughtful, courteous and efficient.
Bill
The courtesy, professionalism and patience shown to me were first cabin.