HealthLabs.comReviews of healthlabs.com

This company is not trustworthy and waste your time and money. I purchased a test went to the directed facility for them to say they do not offer the test I paid for and scheduled using healthlab. I would suggest going to a reputable healthcare provider. This company is misinformed and take your money without delivering the services you paid for. I do not recommend this company.

Paid for lab online- selected location for test made appointment. Went to the lab, and they did not have me in the system. I nicely asked to be reimbursed, and they want to keep 20%. I said your systems are not syncing, I wasted two hours for nothing, and you want me to pay you? It is not my fault; nothing was performed all they need to do is refund. They want to offer a 25-dollar credit and have me keep the tests for future use- no thank you. I asked to please refund me I do not want anything extra. Round and round in circles. Schedule directly with the local labs, do not involve third party company like this. No service was performed!!

Went to lab that was supposed to be open but was closed-no note on the door or anything. Went to list and drove to another lab that was listed but they could not see me either as they stated there wasn’t enough time and I should have made an appointment. I want my money back. Update: Texted (yep can’t call them apparently) and was told couldn’t get a full refund on my $28 test. Told I could get a refund MINUS 20%. When ai said no, they then changed to a $15 refund. I also declined and am going to file a BBB report.

Absolute horrible transaction. Setup a consultation to review bloodwork on our son ($100) phone call fee. Patienoy waited by the phone during the 2 hr call window they provided, only to have the call drop within 2 seconds and them tell us we'd have to pay another $100 for a second call and hope the call doesn't drop. I suppose of you're a gambling person, have fun and play roulette on your phone. Crazy unheard of.

Seems like a scam. They sent me to a closed lab. Can’t reach them on the phone AT ALL!! only texts. Still they don’t answer. Made me go from one place to another.

The test part itself was fine. After that test, I was told I needed another test. Instead of opting for the second test, I opted for the consultation, which of course costs more. And of course the consultation lasted about two minutes only for them to tell me I had to get the other test before they could help me. Why let me schedule the consultation before having the second test, if it was required?Money, that’s why! So after almost $100 for a two minute phone call I could have just went to urgent care for all the hoops I’d have to jump through and all of the additional costs. Ridiculous! But I guess you live and learn and this was definitely a learned lesson. Don’t think you’ll save money with this because you will be nickel and dimed.

I purchased the incontinence underwear after reading positive reviews. I wish I had never wasted my money. The first pair that I put on leaked through my clothes with the first leak. Inside lining is thin and not very absorbent.

Today is Dec 11,2024 I had a U. A drug test on Dec 04/2024 still the results are not back . They was fast to take my payment but the 1-3 business days for results IS WRONG