HeadwayReviews of headway.co

Response from HeadwaySep 3, 2026

Hi Laura, Thank you! We're glad the experience has been great — that's always what we're aiming for. – Adam

Response from HeadwaySep 3, 2026

Hi Holly, We're sorry to hear this — payment concerns involving sessions that weren't conducted need to be addressed right away. Please reach out to our support team directly so we can review this and resolve it urgently: https://care.headway.co/contact – Headway Support

Response from HeadwaySep 4, 2026

Hi Kathryn, We're sorry to hear this — the experience you've described is deeply concerning to us, and we take these billing and service concerns seriously. Because this involves account-specific information, we can't discuss the details publicly. We have escalated your concerns to our team for urgent review, and a member of our team will follow up with you directly through a private support channel to work toward a resolution. – Headway Support

Response from HeadwaySep 3, 2026

Hi Michael, Thank you for sharing this! We'll make sure Hannah and the support team member see this — it means a lot to hear the experience has been helpful. – Adam

Response from HeadwaySep 3, 2026

Hi Johanna, Thank you for this feedback. When an issue originates on our end, we understand how frustrating it is to deal with the disruption — and we appreciate your patience in working through it with us. – Adam

Response from HeadwaySep 3, 2026

Hi Kyle, Thank you for sharing this — hearing that your experience led to a sense of hope is exactly the kind of outcome that matters most to us. – Adam

Response from HeadwaySep 3, 2026

Hi Emi Jean, Thank you! We're glad the support has been excellent — that's always what we're aiming for. – Adam

Response from HeadwaySep 2, 2026

Hi Alexandra, Thank you for this — four years and still going strong! Higher reimbursement rates and reliable payments every two weeks are exactly what we work to deliver, and we're really glad it's made a difference. – Adam