HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
Excellent
2,418 approved reviews, newest moderated first
Suzanne P.
Headway makes having my own practice a breeze. It’s a supportive platform and updates are consistently made following therapist requests. I’m very content.
Response from HeadwaySep 11, 2026
Hi Suzanne, Thank you! So glad running your own practice has felt like a breeze, and that our updates have reflected what therapists ask for. – Adam
Colette S.
Initially my insurance wasn't being understood, and I was dreading having to call and fight to have my insurance taken. But, Arian, the person who handled my case, had my insurance figured out within the day of them taking the case. Very fast and very helpful, I'm going to be recommending Headway to people I know.
Response from HeadwaySep 11, 2026
Hi Colette, Thank you so much! So glad Ari could get your insurance figured out quickly, and we really appreciate you recommending us. – Adam
Kt
They were really quick and helpful when I reached out for insurance questions!
Response from HeadwaySep 11, 2026
Hi Karter, Thank you! So glad we could get your insurance question sorted out quickly. – Adam
Nora T.
I’m enjoying Headway.. best website I’ve ever used
Response from HeadwaySep 11, 2026
Hi Nora, Thank you so much! That means a lot to hear. – Adam
Donna R.
easy EHR and great for verification and billing
Response from HeadwaySep 11, 2026
Hi Donna, Thank you! So glad the EHR, verification, and billing have all been easy for you. – Adam
Jane L.
I think Headway needs support tech staff for clinicians and clients via text and phone call.
Response from HeadwaySep 11, 2026
Hi Jane, thank you for this feedback. We hear you on wanting more direct ways to reach support, and we're sorry the guidance you received on your open request wasn't accurate or helpful. We're following up on that case directly to get it resolved properly. – Adam
Gina L.
Easy platform, great onboarding, just wish more insurances locally were accepted
Response from HeadwaySep 11, 2026
Hi Gina, Thank you! So glad onboarding was smooth. We hear you on wanting more local insurance coverage, and we're always working to expand our payer network. – Adam
Samuel H.
I truly value this platform and the exceptional support it offers. The resources and assistance available create an environment that fosters growth, learning, and collaboration. Every interaction reflects a commitment to quality and user satisfaction, making the experience both productive and enjoyable. The seamless integration of tools and responsive help ensures that challenges are met with effective solutions. This combination of a robust platform and dedicated support team significantly enhances my ability to achieve goals efficiently. Overall, the platform’s reliability and the unwavering support it provides are deeply appreciated and contribute greatly to my success.
Response from HeadwaySep 11, 2026
Hi Samuel, Thank you so much for such thoughtful feedback! Glad the platform and support team have been a strong foundation as you grow your practice. – Adam