Mary R.
Help Center challenges
I feel like Headway closes help center tickets before they are completely solved, and the chat bot is worthless.
HeadwayReviews of headway.co
- 4.02,418 reviews
- Mental Health
HeadwayAbout Headway
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
- Also known as
- headway.co
- Website
- headway.co
- Category
- Mental Health
- Listed on Five Star Index
- 2026
About these reviews
- Replies
- The company replied to 63% of reviews.
- Latest
- Most recent review: October 2026.
- Edits
- Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
- Score
- This company cannot pay to remove reviews or change its score.
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