HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
2,418 approved reviews, newest moderated first
ctsellerscfl.rr.com
I dreaded this counseling appt, talking about what has happened. Anne helped alot + have set up more appts
Response from HeadwayJul 11, 2026
Hi, We’re so glad Anne helped make the appointment feel supportive and worthwhile. Taking that first step can be hard, so it’s wonderful to hear you felt helped and have more appointments set up. Thank you for sharing your experience. – Adam
Amy M.
I appreciate the support in getting credentialing handled, along with having my clients insurance checked so that I can focus on providing care to my clients. I have been practicing for over two decades and I am so pleased with my experience.
Response from HeadwayJul 11, 2026
Hi Amy, We’re so glad the credentialing and insurance support have helped make things easier for your practice. Being able to spend more time focused on care is exactly what we hope to support. Thank you for sharing your experience — we’re grateful to work with you. – Adam
Marsha W.
Great session! I felt heard!
Response from HeadwayJul 11, 2026
Hi Marsha, We’re so glad to hear you felt heard during your session. That kind of connection matters, and we appreciate you taking a moment to share your experience. – Adam
Lisa S.
Headway was able to answer my question about a client's benefits promptly and thoroughly.
Response from HeadwayJul 11, 2026
Hi Lisa, We’re glad the team was able to answer your benefits question quickly and thoroughly. Thanks for taking the time to share this — we know timely, clear support makes a real difference. – Adam
Unknown first name Unknown L.
issues with email verification and account recovery ticket. first help ticket went nowhere, second time they were able to resolve after back and forth via email. Would have been solvable in 5 minutes over a phone call with a real person. same issue again with "setup" with another provider using this platform not a month later
Response from HeadwayJul 11, 2026
Hi Rachel, Thank you for sharing this feedback. Account access and setup issues can be especially frustrating when they take multiple messages to work through, and we hear your point about wanting a faster path to live support. If this issue is still coming up, please reach out here so our team can review the account details and help get you connected to the right support: https://care.headway.co/contact – Adam
KENYA
I'm so happy I was referred to you by my husband's therapist. My therapist is awesome sauce she's very attentive and listen to me. She also gives me coping skills that really helps and works for me. I love that she's a Believer like me
Response from HeadwayJul 11, 2026
Hi Kenya, We’re so glad you were referred to Headway and found a therapist who feels attentive, supportive, and like the right fit for you. Thank you for sharing such kind feedback — we’re grateful to be part of your care experience. – Adam
Daniel
I’ve had a great experience with headway. Not only the service is user friendly, affordable and easy to use, I’m very pleased with my therapist Alexander O. Who has been nothing but helpful, supportive and responsive. I was struggling finding a good therapy option but Headway exceeded my expectations.
Response from HeadwayJul 11, 2026
Hi Daniel, We’re grateful to hear Headway has been easy to use and helped you connect with a therapist who feels supportive and responsive. Finding the right care option can be difficult, so it means a lot to know the experience exceeded your expectations. Thank you for sharing this. – Adam
Kelli B.
All of the webinars on the platform were very helpful when I was trying to set up my profile. I feel like Sigmund it is pretty straightforward and user friendly. So far, it has been a good experience.
Response from HeadwayJul 11, 2026
Hi Kelli, We’re glad the webinars were helpful as you got your profile set up. It’s great to hear the platform has felt straightforward and user-friendly so far. Thanks for sharing your experience. – Adam