Hazelton's Gift Baskets USAReviews of hazeltonsgiftbaskets.com

Items were delivered as scheduled and were packaged as pictured.

I ordered a kosher gift basket with a few add-ons, including an Aloe Vera plant, as a gift for my son. Almost nothing received was kosher, and about 90% of the items were low-quality replacement substitutes: Wisconsin cheddar instead of aged Havarti cheese, plain water crackers instead of olive oil and sea salt crackers, cheap artificial grape flavor spread instead of wildberry jam, and a $19.99 succulent arrangement instead of the $24.99 Aloe Vera plant ordered. Quality was far below what was advertised. Very disappointing experience.

Basically a scam The hamper that arrived - five days late, I might add - looked absolutely nothing like what was ordered. Pics available but I can’t figure out how to attach them. The “magnificent macaron and chocolate gift crate” was ordered as a gift for me and the crate that arrived had nothing in common with what was listed. The actual contents were cheap items you would find at a local grocery store including zero sugar cookies and frozen raspberries (already squashed/damaged/inedible on arrival).

All great from ordering to delivery!

Absolutely terrible experience. 0/10 service. My order included flowers and food meant as an apology gift for my girlfriend — even the card said “Sorry.” The delivery arrived FOUR DAYS late. By that time, the flowers and food were already spoiled. Instead of taking responsibility for such an unacceptable delay, customer service simply kept repeating that they would not issue any refund without photos. Of course, the recipient did not stop to take pictures of spoiled flowers and food — she was upset, threw everything away, and the whole situation became even worse. I used this service because I wanted to do something nice for someone close to me. Instead, their delay completely ruined the surprise and made the situation worse. Customer service showed no real understanding of the circumstances and offered no meaningful solution. Their position was basically: no photos, no refund, regardless of the four-day delay. $254 completely wasted. If you are thinking about ordering flowers or gifts for someone important to you, think twice. If something goes wrong with the delivery, do not expect this company to take responsibility or actually help resolve the problem.

Wonderful basket and perfect delivery

The product did not match what was promised. That wasn’t gourmet treats basket. Smucker strawberry preserve, Voortman cookies, Haribo gummy bears and Popcorn. Those items can be purchased in a dollar store. Additionally, no freshness guarantee! a frozen item was included in the basket, Trü Frü frozen fresh raspberries. The item was so old and warm that the bag looks like a helium balloon. I worked with high school students with special needs and they know better. The fruits were warm and sweaty. I am afraid to eat them. I was at home when the basket was delivered so it wasn’t outside.

We are a New Zealand based company that have customers in USA we wanted to congratulate with the birth of their babies. Hazelton's had the perfect gifts. The ordering process was easy. We received notifications of order progression. They replied quickly to an email enquiry. I highly recommend Hazelton's