Hazelton's Gift Baskets USAReviews of hazeltonsgiftbaskets.com

Response from Hazelton's Gift Baskets USAJun 23, 2026

Thank you for your feedback, Maria Lucia. We're glad your gift reached its destination, though we're sorry the tracking updates didn't provide the visibility you were expecting. We understand how important it is to know an order's progress between "ready for delivery" and the final delivery confirmation. Your comments have been shared with our team as we continue working to improve our tracking updates and overall customer experience. We appreciate you taking the time to share your feedback!

Response from Hazelton's Gift Baskets USAJun 5, 2026

Thank you so much for your review, Rona! We’re so glad to hear you had a great experience with us. We truly appreciate your support and hope to help you celebrate more special moments in the future!

Response from Hazelton's Gift Baskets USAMay 27, 2026

Thank you so much for your kind feedback! We’re delighted to hear you found the ordering process easy and enjoyed the variety of products we offer. We also appreciate your patience regarding the delivery timing and your understanding overall. Your feedback helps us continue improving our service, and we’re so glad the experience was still a positive one for you. Thank you again for choosing us — we look forward to serving you again in the future!

Response from Hazelton's Gift Baskets USAMay 21, 2026

Thank you for taking the time to share your review. We are absolutely thrilled to hear that the ordering process, delivery time, and the quality of the products themselves met your expectations and brought joy to the recipient! However, we sincerely apologize for the frustration caused by the packaging material. We completely understand how disappointing it is when the excitement of opening a gift is overshadowed by a messy cleanup and sticky residue. We want the unboxing experience to be entirely premium and enjoyable from start to finish. Your feedback regarding the styrofoam packing peanuts and the sticky residue has been shared directly with our fulfillment and packaging teams. We take these comments seriously as we continuously review and improve our shipping materials to ensure gifts arrive safely without causing an inconvenience to our recipients. Thank you again for your valuable insights, and we hope to provide a seamless experience for you and your recipients in the future.

Response from Hazelton's Gift Baskets USAMar 23, 2026

Thank you for the 4-star review and for your honest feedback. We’re glad to hear that everything else with your gift was "good"! We appreciate your suggestion regarding the shipping carrier and delivery timelines. We understand that when a gift travels a great distance, clear expectations are key, and we will certainly look into how we can better highlight our shipping methods and estimated delivery windows on our site. We value your business and hope to provide an even faster experience for you next time!

Response from Hazelton's Gift Baskets USAMar 8, 2026

Thank you for your 4-star review and for your kind words regarding our gift selection. We are so happy to hear that your mom enjoyed her gift! We also appreciate your honest feedback regarding the money transfer process. We are always looking for ways to improve our user experience, and your comments will help us refine that process for future orders. Thank you for sticking with us and allowing us to fulfill your delivery.

Response from Hazelton's Gift Baskets USAFeb 11, 2026

Hi Cathy, thank you so much for sharing your experience! We are thrilled to hear that we could help you send some love from Australia to your sister in Texas right on time. We strive to provide a premium, seamless experience for our international customers, and we're glad your sister enjoyed her gift. We appreciate your feedback regarding our pricing and hope to serve you again for your next special occasion