Harbor Freight ToolsReviews of harborfreight.com

I bought a $350.00 security system, and had to return it due to malfunctions. The return didn't show up on the credit card. I was told I had to wait 10 days, and thus had to pay the credit card company, even though the item had been returned. In this day and age, there is absolutely no excuse for a 10 day wait for a credit. This is deliberate, and is done to hold money so they can use it during the interim. Because of this, I will not be buying any large items from Harbor Freight again, and will return the second security system as well.

Do not buy any winches from harbor freight, they have a bar that's supposed to hold tension on your cable, the only time it does is when you want to freewheel the cable.Also they kink your cable all to hell the way they wind it up

This is long past over due. Wayne the store manager out of Pocatello, ID has gone far and beyond your better than average employee. Even when, items are hard to get, i.e. the lithium ion battery for the grass trimmer, he loans his own out to help me in a bind. He's taken calls and texts late at night, when I'm frustrated with some of the quality of the tools. You can't ask for a better person. Wayne is the reason I shop at harbor freight, not the because of the product or price. It's the service he provides.

Worked as expected staff very helpful prices with in budget first rate thank you looking forward to next visit thz tim

I do not recommend it is cheap and I am disappointed because they charged me $ 24 for Restock fee that is not done Walmart or Home depot or Lowes , I honestly do not buy again and this Avanti airbrush very cheap made in china, when you use it it does not vote much air and the paint does not come out well that you take a long time to paint something and the PSI does not go up to 20 sincerely Harbor Freight is a fraud

I visited the harbor freight in Bainbridge Georgia. I had called ahead to check on stock. The young man I had spoke to greeted me at the door and remembered my and started helping me find my item. Then he checked me out and loaded my item. It was a great experience!!!

There is a location of this store right down the street from my house in Sparks NV. As much as I despise this store I will get sucked into going there every few months. There is not one time that I went tbhere that I did not leave seathing with anger and fury at the terrible customer service, inept cashiers and over-all disregard for basic principles of business. I ran supermarkets for a local concern for 31 years. When the cashier sees that her line of customers has grown to half the length of tyhe store. A "service 6" call brings every employee, including the manager on duty, running, I MEAN RUNNING, to the front to get the lines down quickly. In this store the cashier never, ever calls anyone. Tonight I stood in line holding 110.00 worth of purchases in my arms while she has a social hour with the customer. I was 4th in line of 12 customers. When I finally got to the checkstand and she was ringing up my purchases (Could she possibly be checking the items extra slow since she could obbviously tell is was angry?). She placed three of my items in a bag and said she couldn't find a bag large enough for the rest of my items. Deliberately angtagonizing me. I took the pile of items she pushed towards me and placed all but two in the same bag. IF SHE WERE IN A CHECKSTAND AT MY SUPERMARKET AND IHAD OBSERVED HER TREATING A PAYING CUSTOMER IN SUCH A CHILDISH AND RUDE MANNER iIWOULD HAVE FIRED HER IN FRONT OF THE ENTIRE STAFF SO FAST HER NECK WOULD HAVE SNAPPED. Does no one understand the meaning of customer service anymore? Get ready to toss Harbor freight on the scrap heap of K-Mart, Sears and other businesses that did not value the principles of customer service. Ok...Im done.

i give harbor freight a 10/10 the best comapny if your on a budget for some nice tools