Harbor Freight ToolsReviews of harborfreight.com

got the part to repair the Fortress Ultra Quit air compressor model 57328. Bought this Sept 12, 2022 and the replacement part which cost $51.00. cost another 10.00 for a oil to loosen the bolt on the old switch and them a torch to heat up the plug on the old switch which cost $24.00 so the total replacement was $86.00 now the regulator is out which will cost me another $$$ and time to repair. I am going to Lowes to by a Craftsman for less money then I have spent so far at Harbor Freight

I purchased a Predator generator from Harbor freight today. It won't start because it doesn't have enough oil in it!!!! They sell them that way! That unacceptable! Never again will I shop at Harbor Freight! That's ridiculous! Ive never heard of anyone selling a gas operated item without oil in it!

I shopped at store #3111, San Jose Blvd, Mandarin/Jax, FL. I was serviced by Parker & Yari. First, store looked great, clean & well organized. Yari was on the register, but helped me beween customers. She called Parker to assist me to find my specfic product for my project. Parker was knowledgeable, friendly & made me feel comfortable, particularly since i had many questions until i got it. He was so patient. I'm a senior and he could have over sold on a more expensive item, but he didn't. Just the opposite which i really appreciated because my purchase will not ve used often so getting only what i needed was important to me. He did not take advantage of my ignorance when he easiky could have. That will be my go to store for tools, no question about it.

I just went in to Harbor Freight and tried to use a coupon they sent me very recently. Apparently the coupon was only good for a couple days and they wouldn't honor it. It's too bad, Harbor Freight used to have good deals. Now, you can find higher quality items at better prices at your local big box retailers like Home Depot. Goodbye Harbor Freight. You've lost yet another customer.

Got a Credit Card I never used and Syncrony closed my Account for no reason , buy somewhere else

Three months ago I purchased an orange tool box, but had to wait for the next months income to afford the roller chest under it. For three months I have travelled to five different locations that their web page says they have the item, but no stores ever have it. When I call they answer and immediately put me on hold to finish a transaction that never ends. After an hour I disconnect. It seems Harbor Freight only wants your money, NOT your business.

Though in good standing with my synchrony credit account, this group closed my account based on BS reports and stated I have to many open credit cards. I do have 4 capital on cc's, all for my business. I used this card as well for my business, until this happened. I'll NEVER step foot in another HF as long as I live. Not to mention it's all junk made from China anyway!

Today we experienced poor customer service to the point of bullying and harassment at the Harbor Freight Store in Santa Fe, NM, a store that we have enjoyed shopping at for quite some time. After shopping and filling our basket with a number of items - over $200 worth, my 77 year old husband needed the bathroom. As it is locked with a code, he went to the front desk and asked to have it opened. The cashier, who we later found out was the manager, mumbled something and my husband went back to wait. After a couple of minutes with no help, he called out ‘Bathroom”, as there was an urgent need and he did not want to walk back up front. An older man who has had prostate cancer with radiology can need the bathroom on an urgent basis. After calling out a second time and then a third time, the IPS security guard, Sellers, walked slowly down the center aisle toward the restroom then turned on a cross aisle before going back there. I was in the line to pay and my husband was at the restroom - we both saw him heading to the restroom. I could not see that he turned away before going to assist my husband, so I thought things were taken care of… Then I heard him calling out again. Another customer went to check and I heard him tell another that “the guy is just waiting to get into the bathroom”. IPS came back and went to the restroom, unlocked the door and told my husband to leave the store for yelling. My husband asked to speak to the manager. She refused to talk to him and told him there was a sign at the entrance about no yelling. The manager refused to give her name and tried to check people out with her hand over her id badge. While standing there, my husband was told to leave the store by the IPS man, at which point he put on his leather gloves and put his belly against my husband and was nudging him. He then stepped back and radioed someone. By this time, I was up to the desk to pay and told them I had all the name badges on the video that I filmed. My husband stayed with me so he could pay for the goods, and then we left. There was no sign about no yelling - I checked on the way out and took a picture of the entrance signage. I realize that there is a homeless problem and a theft problem in Santa Fe and many places have locks on bathrooms. NEVER have we had an issue with getting into one. The employee either immediately opens the door or give us the code or the key. Had the IPS guy just gone back on his first pass and opened the door, despite it taking a 4 or 5 minutes for him to get there, there would have been no problem. Or an employee could have opened the door - I am not sure what the policy is for getting a bathroom door opened there. Customer Service from Harbor Freight and IPS rate a zero. I guess we should stick with Home Depot and Lowes who do not have locks on their bathrooms.