HappyWagsReviews of happywags.co

I never have had a bad experience with Happy Wags. They were very thoughtful and considerate when I needed it. Very satisfied and highly recpmmend.

I have recently started ordering from HappyWags and am very happy with the ordering process and the speed with which I received the parcels. I was kept informed of their progress to England and they have all turned up in a good state. My dog is quite happy with having the Taurine on his food. The only small problem is finding the ‘spoon’ in the pot as it is the same colour as the Taurine!!!

My review has nothing to do with this product. It has to do with the customer service inflexibility and refusal to answer my recurring question: TO WHAT ADDRESS DO I RETURN THIS PRODUCT? I have a total of 32 attempts to resolve my situation, to the point where I felt as if I were living in the Twilight Zone. I am still hopeful that the company will process my refund, though that’s a “wait and see” kind of thing at this point. Follow up: My refund has been denied. Be careful with this company. Their customer service is more than a little “questionable”. And their response is not valid. They will not interact with me now, so the idea that I should contact them is for show.

Had a question about packaging. They were great responded immediately and answered my question. They were very professional and knowledgeable.

Great product, appears to be all natural ingredients as well.

I ordered their Wags cat supplements for promoting healthy kidneys . I haven’t received it yet but I’m commenting on their customer support. I asked about how to change my subscription frequency and they were quick to respond. I changed the frequency to every three months. I’ll relate my experience later on how these supplements help my three cats. I was hopeful that this was a legitimate company and judging by their customer service I believe they are honest. Hope this review helps others.

I as very satisfied with the delivery timeline and the results. My cat has responded positively to the product and eats it with his wet food every morning since I received it. Great customer service too.

I had made what I thought was a one time purchase but was a subscription instead. I complained and they promptly canceled my subscription without a penalty which I really appreciated. I would do business with them again.