Darlene
Good experience with great customer service
I placed an order and the product was received in a timely manner. I wrote emails a couple of times and always received a response back with guidance and good information. Thank you.

Welcome to HappyWags. We're a pet supplement brand providing clean, purposeful formulations for dogs and cats. Every product is made with US-sourced ingredients, tested by independent labs, and dosed transparently so you always know exactly what you're giving your pet. We care deeply about ingredient quality, label honesty, and making products that genuinely support the health and well-being of the animals we all love coming home to.
HappyWags (happywags.co) has 350 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Darlene
I placed an order and the product was received in a timely manner. I wrote emails a couple of times and always received a response back with guidance and good information. Thank you.
H M.
AIM sounded like a great product and I ordered it for my senior cat. He is notoriously a picky eater and turned away from any food I sprinkled the product on. I contacted customer service and tried a few work-arounds to see if hewould eat it, but it didn't work. I'm disappointed for sure. I really wanted this to work. After contacting customer service, they were able to help me with my subscription. Thank you, HappyWags team!
Meredith
The shipping was long especially for a product that advertised made in the USA. I later see in transit it was coming from overseas. Really? I don’t want my cats having anything from outside the USA. I canceled subscription and threw the product out. The customer service I will say was good at getting back to me about my issue with product.
Barb
Looking for my order. #5RLP2V6KZ ordered on Oct 6 could it be ordered # SRLP2V6KZ PLEASE my dog is coughing ever day. I did order it
Response from HappyWagsOct 20, 2026
Hi there! Please email us at [email protected] with your order number so we can look into your order and help resolve this for you. We're happy to assist.
Kathleen
they use shipping companies that nobody has ever heard of. Then you can’t put delivery instructions in. They can’t help you once they already ship it. They don’t use any namebrand shipping companies. It’s all some weird companies nobody’s ever heard of. And good luck trying to get help because once they ship it out, they can’t help you anymore.
Julie E.
I placed an order and received it, But my cat had passed away, so I no longer needed it.I asked if they could refund the money, and they kindly said they would.And they said they would also cancel any further subscriptions. They're a very good company
Erica
Finally received the product nearly a month after ordering. Was happy with customer service response when questioned about delivery delay. My cats like it so far although it’s only been a couple days. However I was just charged again and another ‘shipped’ but I don’t recall signing up for a subscription. I also have to comment the instructions on the label is too incredibly small for the average above 40 person to read even with readers. *please include a pamphlet or make lettering larger. Generally satisfied thus far.
Patricia W.
Somehow I ended up with a monthly subscription I did not request. I contacted customer service and the matter was quickly resolved to my satisfaction. With respect to the product itself, it has made a remarkable improvement in the health of my two senior cats. They are more alert and seem to feel much better. I plan to continue dosing them with the product.