Alexandre F.
Great customer service and problem…
Great customer service and problem resolution! I purchased a replacement brake for my Happyrun G60 Pro e-bike, but due to confusing information on the website regarding the front and rear brakes, I ended up ordering the wrong part. After contacting customer support, they acknowledged the confusion and offered to send me the correct rear brake without requiring me to return the original part. The replacement brake has now arrived, and I really appreciate their willingness to recognize the issue and make things right. Thank you, Happyrun, for your excellent customer service!



