HappyrunsportsReviews of happyrunsports.com

Easy purchase process Bike was delivered as promised.. however Bike riddled with electrical problems and the only suggestion I’ve gotten from your team was to remove the battery . So I have a brand new e-bike that is not rideable or safe according to your own staff.

New G300 Pro defective out of the box, “order # 31307”more than a week of troubleshooting I was excited about this bike. It arrived 10/15/26, I assembled it exactly per the manual, and it's been a frustrating experience since day one. Right away I hit three problems: the charger blinks red/green continuously and won't charge the battery to full (the manual only lists solid red for charging and solid green for full), the battery key wouldn't turn to ON with the battery installed, and the left pedal wouldn't thread into the crank. Three defects on a brand new bike before my first real ride. I contacted support the next day by email, text, and phone. The phone went unanswered and texts got scripted replies. Email support did respond and shipped replacement pedals and a battery lock, which I appreciate. The charging problem is still not fixed. I rode the bike about 12 miles to check the battery, and it powered the bike fine, so from what I can see the problem is the charger. Support says the battery could still be at fault, and told me other customers have reported the same red/green blinking where a replacement charger didn't solve it. So instead of sending a working charger or battery, they've asked me to test both with a multimeter. They offered to mail one, but waiting on shipping would have left the bike sitting even longer, so I ordered my own and I'm waiting for it to arrive. I'm not an e-bike technician, and I didn't spend this much on a new bike to become one in the first week. I've sent photos and videos and will send the test results as soon as I can run them. HappyRun offers a 30-day New Bike Guarantee, and I'm asking them to stand behind it with a fast resolution, including a replacement bike if that's what it takes to get me a working one. I'll update this review based on how HappyRun resolves it.

Fantastic people to work with. Terrific customer service.

So far my experience has been great! Got my bike, broke the footrest and these guys got me another one and now im back out there. The shipping was fast and the customer service was outstanding

The happyrun bike has been extremely helpful in my daily commutes to work. I can skip most the traffic and leave people in the dust. It is very comfortable and has bern a joy to drive. I would definetly recommend getting this if you want to save money on gas. Customer service is also great if you need any warrenty claims or support.

Very Unhappy with my Purchase of the Happyrung100. I'm a neurodivergent man who lives in the woods and without this bike I can't go out into town and live life and try to prosper because the breaks on this ebike constantly go bad. Im talking 2 months in and my breaks instantly stopped working. While they did send me replacment breaks, ive had issues over and over again (not to mention the bleed screw on the top is stripped) this company is just trying to get your money and doesn't care about the saftey of the human being operating the bike. Even though I bought this bike in March, given all the issues I am considering doing a charge back on this very dangerous bike. Without the bike I'm stranded and can't do much of anything , its sad that a company would treat an individual so badly, a man autism/adhd who is relying on ssi and trying to better himself and find work. I'm at lose for words. The choice of brakes on this bike are abysmal.. because this company failed to help me and kept trying to make my buy stuff, im leaving this review, buyer beware!!!.. This October the issues started once again! Ive had issues in May,June,August,September,October.. horrible bike company!

I’m beyond happy with my experience, with happyrun. I ordered the wrong style ebike. They stoped my shipment, and switched my order for me. Happyrun stayed intact with me the whole time.

I love the customer service and my G300 pro. The customer service since day one as well as post purchase has been phenomenal. Very helpful and I will continue to be a customer of this company as long as the service and products remain at a minimum as well as it has been so far. Thank you!