Happy & Polly Reviews | Read Customer Reviews of happyandpolly.com

Happy & Polly Reviews | Read Customer Reviews of happyandpolly.com

Happy & Polly reviews

907 approved reviews, newest moderated first

Ben
Apr 25, 2024
Easy to navigate #5713276567645
Easy to navigate while having colorful UI. #5713276567645
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Emily
Apr 24, 2024
Would recommend
easy to put together, sturdy, she loves it, super cute. Willow approved.
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Kp
Apr 24, 2024
Horrible litter product
Horrible litter product. Cat refuses to use it. Ended up throwing it away.
Response from Happy & PollyApr 24, 2024
Dear Customer, Thank you for your feedback regarding your experience with the tofu litter. It's important to note that transitioning from one type of cat litter to another requires a gradual adaptation process for your cat. Abruptly changing the litter may lead to reluctance or refusal to use it, which is normal for pets to try new things. We recommend following these guidelines to help your cat adjust: Mixing Litters: Start by mixing a small amount of the new tofu litter with your cat's current litter in the litter box. Gradually increase the ratio of tofu litter over several days until it becomes the sole litter. Observation: Monitor your cat's behavior during this transition period. Some cats may take longer to adjust, while others may adapt quickly. Positive Reinforcement: Encourage your cat to use the new litter by placing treats or toys near the litter box. Positive reinforcement can help associate the new litter with positive experiences. You could consider allowing your cat more time to adjust to the new litter, following the guidelines mentioned above. This should be beneficial. Thank you once again for your feedback. Best regards, Rose
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Tinee
Apr 23, 2024
Expensive
The pump in the water fountain I had was broken. So I ordered a replacement. The product was as described, but to be honest the price for this item was way too much. I should've thrown away the fountain and bought from a different brand, but I did not want to be wasteful so I decided to order a new part.
Response from Happy & PollyMay 8, 2024
Hi, Thank you for sharing your feedback with us regarding your recent purchase. We want to assure you that if any product issues occur within the warranty period, you can contact our customer service team at [email protected] for assistance. We are committed to providing support and ensuring customer satisfaction. We hope to have the opportunity to assist you further in the future. Best Regards, Rose
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Nicole N.
Apr 23, 2024
The Coolest Cat Tree!
All around great experience! Shipping, Price, Packaging & assembly! We collect alot of horror memorabilia & this gothic cat is purrfect for our home!
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Maria G.
Apr 20, 2024
3-tier Coffin Cat Scratcher
I got the 3-tier Coffin Cat Scratcher on sale for $89. It shipped and was delivered safely and fast. It was a bit tricky to assemble, but both of my cats love it!
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K. M.
Apr 19, 2024
Great Stamps!
I ordered a stamp of our oldest cat making a goofy face for my husband's birthday and it turned out wonderfully! These guys go to the effort of making sure the lines are well drawn for the stamp and that the provided photo is transformed into a great piece of line art that transfers beautifully. Thank you for the wonderful gift!
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Kayla
Apr 19, 2024
My mom loves the gothic cat tree
My mom loves the gothic cat tree. I also added a note to the order requesting if the seller could include a short message in the package telling my mom I love her. She kindly fulfilled the request. This is my 2nd order from H&P too. Everything is always perfect! Thank you
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