Hanstrom is listed under Bathroom & Kitchen.
Hanstrom (hanstrom.com) has 317 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Mr A J Boon B.
Had a small issue with the boiler but was helped by the customer service team who talked me through what I needed to do and how to replace the filter, no issues since, excellent tap, excellent customer support and service, wouldn't hesitate to use them again or recommend.
Jeanette
The 3 in 1 kettle tap has been excellent easy to use and so much more convenient than using a kettle. Ii bought the chrome tap it looks great. Recently emailed customer service and they responded immediately with useful advice.
Katrina A.
I cannot stress enough how awful this company is!! If I could give minus score I would. The fact that they don’t acknowledge reviews should tell you everything you need to know. I am reporting them to trading standards
Elizaveta K.
The Hanstrom 4 in 1 Hot Water Tap is one of the best things I have purchased as an adult. As an avid tea drink with a busy schedule not having to run to the kettle and waiting for it to boil, within the 1 minute in I have between meetings, and just having hot water on demand has been life changing. Additionally, the tap is incredibly stylish, fitting well in my new kitchen, and easy to use. The boiler unit under the sink does not take up much space at all and I have more counter space for other things as I no longer need a kettle. I now consider this tap a kitchen essential. As a bonus, with any issues I've had the support team has been very responsive and helpful!
Ivan N.
Had my tap for less than 6 months, I contacted them about the fault and I’ve heard absolutely nothing back from them. I wouldn’t waste your money. The inside of the tap has melted away and now the tap isn’t working as it should.
Maria B.
I’ve had my hot tap boiler for just over a year and absolutely love it. Had a slight problem this week but spoke to Ahmed on Customer service and all resolved. Great service, would use again.
Mark A.
Great product and great service. Wouldn't hesitate in using again and recommending them to others
Russ G.
Had an issue with 3 in 1 tap not heating. Had a replacement under warranty which came quickly. New model unit has different connections. When got hold of customer service (took some calls) given method on how to attach. Worth updating manual to explain how to remove plug and attach cold feed pipe - would have saved a phone call. Tap back up and working so all good.😊
