Josh D.
Customer service is very good.
Customer service is very good.
Response from Halo CollarApr 25, 2024
Thank you, Josh! We're happy to help.

The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Josh D.
Customer service is very good.
Response from Halo CollarApr 25, 2024
Thank you, Josh! We're happy to help.
Grace R.
Fast customer service. Only 2 minutes of wait time. Ability to connect via webpage when I couldn’t get my halo app open. Easy to understand, English as a first language customer support. Good advice on technical issues that might come up as I re-activated a collar. Very quick and pleasant experience!
Response from Halo CollarApr 25, 2024
We're so thrilled that you had a good experience, Grace!
Kathy B.
Awesome experience, best customer service I’ve had with any company!! Thank you Tim!!
Response from Halo CollarApr 25, 2024
Wow, thank you so much for your kind words, Kathy!
Mary A.
I was experiencing technical difficulties and work with Nakai at Halo Support who worked with me to replace product. I can't live without the Halo collar GPS electric fence for my pet to keep them away from harm. Halo Support and was kind and patient to get the best possible and expedient outcome.
Response from Halo CollarApr 25, 2024
Mary Ann, thank you for your business. We're so happy you love your Halo Collar!
Lisa B.
R.C. was very calm and patient helping this 65 year old navigate through my problem. I am not very techie and he made it easy!
Response from Halo CollarApr 25, 2024
Thank you so much for sharing, Lisa!
Craig H.
RC did a great job helping identify my collar issue and helped with my Warranty Retun
Response from Halo CollarApr 25, 2024
We're thrilled to hear this, Craig!
Amber R.
Excellent customer service. Helpful, efficient and friendly
Response from Halo CollarApr 25, 2024
Thank you so much, Amber!
Amanda J.
Kind, courteous support. I was provided with an immediate response and was then provided with assisting articles if needed.
Response from Halo CollarApr 25, 2024
Thank you for your kind review, Amanda! We're happy to help.