Heather H.
Great service
Great service! Quick and easy customer service!
Response from Halo CollarJun 4, 2024
We are thrilled that we could help! Thank you!

The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Heather H.
Great service! Quick and easy customer service!
Response from Halo CollarJun 4, 2024
We are thrilled that we could help! Thank you!
Nico C.
Unfortunately had an issue with the collar, but a replacement was issued very quickly and we were back to normal. The collar is great and allows us to keep an eye on our pup at all times!
Response from Halo CollarJun 4, 2024
We are so happy our team was able to assist you! Please do not hesitate to reach out if there is anything else we can help with.
Matt
Immediately solved issue and was very polite and professional. Waited less than 3 minutes for a video chat and then it took less than 3 minutes to order the replacement part.
Response from Halo CollarJun 3, 2024
Thank you so much for sharing this Matt! We are so happy we could help.
Elizabeth D.
I talked with Antigonay in the dog park as I had a problem with something broken on collar!! Antigonay was very supportive and resolved this for me and she was very pleasant and good at her job!! I have always had good luck with calling in to the dog park!!! We are very pleased with the collar. Elizabeth
Response from Halo CollarJun 3, 2024
Thank you so much for your review!
David S.
Tonya Gay was great in helping me when I was having troubles settling up my collars.
Response from Halo CollarJun 3, 2024
We love hearing that our team was able to assist you! Thank you!
Nicholas H. W.
A $3 whistle from Dollar General is more effective. This collar is useless. Don't waste your time or money on this junk.
Response from Halo CollarJun 3, 2024
We are so sad to hear this, Nicholas.We invite you to visit our Dog Park where we have live agents waiting to assist you!
Chris R.
The speaker was hardly audible anymore on my Halo two+ collar. I joined the Halo Dog Park zoom link to discuss options with support. This was a surprisingly easy process and Kadaija B was very efficient and helpful. After only a few minutes, the Halo team had processed my request and offered to replace the collar. I'm very impressed with the customer service I received and already loved the product for my two dogs.
Response from Halo CollarJun 3, 2024
Thank you so much for sharing your story with us! We are thrilled our team was able to assist you.
Lexie M.
My Halo collar has been a game changer for my dog and I. Had a couple issues with it, so called there support and talked to a person right away who was able to quickly solve the issue. Recommend to all my friends and family now.
Response from Halo CollarJun 3, 2024
We are so happy that your pup is safe with Halo!