halipax.com Reviews | Read Customer Reviews of halipax.com

halipax.com Reviews | Read Customer Reviews of halipax.com

halipax.com reviews

275 approved reviews, newest moderated first

Fadden M.
Aug 28, 2023
Very efficent had product very quickly…
Very efficent had product very quickly and it works very well
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Shaun C.
Aug 24, 2023
change of equipment
just collected me neck fixer but traction is not working ,unable to contact for change of item please let me know hot to get an exchange thank .
Response from halipax.comAug 30, 2023
Thank you for your feedback. We've already sent you an email containing video instructions on the proper usage of the product, as it seems it was used incorrectly. Please review the instructions, and if you have any more questions, feel free to reach out. Thank you for your attention to this matter.
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Sylvie P.
Aug 23, 2023
frais douanes
Satisfaite du produit, mais j'aurais aimé savoir qu'il y avait des frais à la livraison
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Peter J.
Aug 23, 2023
was not notified of delivery date…
was not notified of delivery date ,courier just arrived ,lucky we were at home ,using profuct daily
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Laurie V.
Aug 22, 2023
Not worth the money and not returnable!
I reluctantly ordered this, but since I've been working in an office my neck is a little more sore and I should have known better. It slightly helps my neck but it's very uncomfortable and hurts the back of my head. The motion that helps my neck actually makes the back of my head throb. I only tried it once and just received an email that said due to hygiene reasons (once it's been opened) they cannot accept a return. Another lesson to not order off of social media... Sometimes it pays but not this time. This was a more expensive lesson.
Response from halipax.comAug 23, 2023
Thank you for sharing your feedback with us. It seems that there might have been a miscommunication regarding our return policy. We want to clarify that our product range includes items that are non-returnable once they have been used. This information is clearly outlined in our comprehensive return instructions. We understand that sometimes these details can be overlooked, but we highly recommend reviewing the complete instructions to gain a better understanding of our processes. Notably, your return was authorized, as indicated in bold letters within those instructions. We value your satisfaction and apologize for any confusion you may have encountered. Our aim is to provide you with the best possible experience, so if you have any further questions or concerns, please don't hesitate to reach out.
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Terri, B.
Aug 21, 2023
Product not arrived
Still haven't received my order but keep getting emails to ask me to rate the product :-(
Response from halipax.comAug 21, 2023
Thank you for your feedback. Our records shows that your order was successfully delivered by FedEx on 8/21/23 at 10:27 AM Signed for by: Yourself!
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Gytis
Aug 20, 2023
Didnt Get a products
Didnt Get a products
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Suzy H.
Aug 20, 2023
The product is less effective than…
The product is less effective than portrayed in the advertising. This item does not actually 'stretch' the neck the way it shows in the ads. Disappointed. Delivery and communication were good.
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