hairbrella.comReviews of hairbrella.com

Response from hairbrella.comJul 6, 2026

Hi Broussard, Thank you so much for your wonderful review and for being a Hairbrella customer for over 7 years! 💜 It means the world to us to know our products have helped protect your hair from rain, humidity, and even outdoor activities. We're also thrilled to hear you've had a great experience with our Swim Caps. Your continued support and the fact that you've shared Hairbrella with your loved ones truly means so much to us. Thank you for being part of the Hairbrella family! – The Hairbrella Team

Response from hairbrella.comJul 7, 2026

Hi Victoria, We're truly sorry to hear that your Swim Cap didn't perform as expected. We understand how disappointing this must have been, especially when you were counting on it to keep your hair dry. We'd love the opportunity to look into your experience and make this right. Please send us your **order number** (or the email address used to place your order) at **[[email protected]]**, and our team will be happy to review your case and work with you on the best possible resolution. We appreciate your feedback and hope to have the opportunity to assist you. – The Hairbrella Team

Response from hairbrella.comJul 7, 2026

Hi Amanda, We're truly sorry to hear about your experience and sincerely apologize for the frustration and disappointment this has caused. This is not the level of service we strive to provide. We've already reached out to you privately by email and have offered a resolution. If you haven't seen our message, could you please check your **spam or junk folder**, as it may have been filtered there? We truly value your support and hope you'll review our email and give us the opportunity to make this right. We look forward to hearing from you. – The Hairbrella Team

Response from hairbrella.comJul 7, 2026

Hi Ebony, We're truly sorry to hear about your experience and understand how disappointing this has been for both you and your daughter. We appreciate you taking the time to share your honest feedback. We've already reached out to you via **private email** because we'd love the opportunity to make this right. If you haven't seen our message, please check your **spam or junk folder**, as it may have been filtered there. We hope you'll review our email and give us the chance to work with you on a resolution. We look forward to hearing from you. – The Hairbrella Team

Response from hairbrella.comJul 3, 2026

Hi Holly, Thank you so much for your amazing review! 🤍 We're thrilled to hear your Hairbrella hat kept you comfortable, stayed secure while kayaking, and protected your hair. We're also glad you loved the Leopard print and all the compliments it received! Thank you for your support and for recommending us. Enjoy many more adventures! – The Hairbrella Team

Response from hairbrella.comJul 3, 2026

Hi LOD, Thank you so much for your kind words and continued support! 💜 We're so happy to hear you've enjoyed our products, and we're especially thrilled that you love the Swim Cap. Thank you for recommending it! – The Hairbrella Team

Response from hairbrella.comJul 1, 2026

Hi Ashlee, We're so sorry to hear about your experience and understand how disappointing this must have been. We've reached out to you via email to help resolve this as quickly as possible. If you don't see our message, you can also contact us directly at [[email protected]], and we'll be happy to assist you with an exchange or refund. We appreciate your feedback and look forward to making this right. – Hairbrella Customer Care

Response from hairbrella.comJul 3, 2026

Hi Claire, Thank you so much for your wonderful review! 💜 We're delighted to hear your Hairbrella Sun Hat has been the perfect companion for both sunshine and British weather. Knowing it keeps you protected, packs easily, and earns you so many compliments truly makes our day! Thank you for your support! – The Hairbrella Team