GuardsmanReviews of guardsman.com

If I could give this company a zero I would. I agreed to get the extra insurance on my furniture from Havertys through guardsmen and it has been a big waste of time and money. Every single claim I have submitted to them they decline and say it’s part of the wear and tear. When I went to Havertys, they guaranteed me that this covered almost every issue I would have with furniture. Unfortunately, it does not cover anything. I filed a better business claim and they do not care! They just keep on saying nothing is covered. Do not ever Buy guardsmen insurance on anything!

When you see this compony's name just run,With any jenuine claims you would go nowhere, shame I would only able to wright this review to click on one star, They do not deserve a star,

I called Guardsman today and they said that there was nothing they could do, i was told that I had 7 days from the time I noticed the infraction with my furniture to contact them I paid for a 5 year warranty that is useless because I noticed it on the 1st of February and my schedule didn't allow me to contact them until the 14th this is a bogus company and they are getting rich by scamming the consumer, I suggest that everyone stay away from warranties period. They really don't serve you.

After reading all the bad reviews, I felt compelled to share my story. I had my recliner fixed quickly. I think the problem you may run into is if they can’t get parts. I purchased my recliner through Havertys and had no problems. Hope this helps

the worst company ever we spent 10s of thousands on furniture with ethan allen and bought the protection by plan and we keep getting thrown in circles . NEVER fall for this gimmick we will never buy from ethan allen again because they sell a bogus product.

Please whatever you do, do not buy this protection plan. Customer service is a nightmare and they don't follow up on any claims. My claim was denied even though I looked up the policy on the website and it says it is covered. I called to check the status and they told me they sent me a denial email that I never got but somehow got all the other emails. They said mine only covered food and beverage and biological stains but the salesperson who sold this to me told me otherwise. The website also mentions other covered stains but refused to help. This is a scam.

if less than 0 i could go for that rating. I took their protection plan through one of Store and in between their contract with Store was changed. when i claim my service request for Recliner, they refuned my protection plan money back. One of account manager share their hidden clause which i never received in past "5.1.4. Refund: If We are unsuccessful in repairing the stain or damage to Your Furniture and We are unable to provide a Replacement, or Reselection for example, the retail store location where You bought the Plan has closed, no longer carries Guardsman Plans, changed ownership, or stopped selling Furniture, or You have moved from the original store location’s operating area since Your purchase, We will provide You a Refund of the purchase price of the Plan rather than a Replacement or Reselection. A Refund will complete Guardsman’s obligations under this Plan for all Furniture covered by this Plan." Please careful with these cheaters.

Do not pay a single penny for this company. It is a scam. You can never claim anything back from them. They make it EXTREMELY difficult for you to get in touch and to get anything back from them. AVOID at all cost.