GuardsmanReviews of guardsman.com

I placed my first request for service 3 years after purchase. I contacted the furniture company to obtain the protection plan number and proceeded to call Guardsman. After talking to 3 representatives and getting a total run around, I asked to speak to a supervisor. I didn't get any better results. Do yourself a favor and skip a protection plan with this company. $300 out the window! If I could give this company a 0 stars I would.

This company is a cash grab and do not honour their contract. They find ways to profit without fulfilling their contractual obligation. It’s companies like this I hope go into receivership. Scumbags!

Had a repair on our wood table. Fantastic job and all the marks have been restored to the the day we purchased it. John, who repaired the table was very polite and could not fault his service.

Terrible company we bought set of recliners from the gallery furniture the promise the c9ver any damage we paid over 700 end then they just fin any excuse to no pay anything saying they don't cover the damage parts

Terrible terrible company, refused our claim and named a company we never even bought the sofa off.... terrible company stay clear......

We purchased two recliners at Belfort furniture and were talked into buying the five-year warranty which apparently covers almost any damage that can happen. We decided to purchase it even though it cost us $300, because the two recliners had a lot of moving parts: heating and automatic reclining etc. Recently, my husband noticed that a piece of metal had broken through part of the fabric on the side of the seat, so we filed a claim through Guardsman. On the claim form it asked when the damage was noticed, and my husband accidentally wrote10/2 instead of 11/2, and now they refuse to cover it because they say we did not notify them within 30 days. We called Guardsman to let them know of our error, but they would not even listen. They just shut him down at every turn ~so $300 wasted. SHAME on GUARDSMAN and SHAME on Belfort for dealing with such a company!

I strongly advise against doing business with this company or purchasing any of their protection plans. They will NOT honor their service commitments. I had an extended warranty for a gaming chair, and when I needed to use it, it turned into a nightmare. I tried reaching out multiple times with no response. When I finally got lucky and someone answered, they asked me to submit a claim. After waiting over two weeks for a response, they told me to "check with the manufacturer" instead. This is completely unacceptable and makes the extended warranty a total waste of money. They clearly have no intention of standing behind their products or services. Save yourself the hassle and frustration—stay far away from this company!

There website would not let me upload pictures I tried on more then one computer. I finally had to contact the place I purchased to get them to send over documents I put the date of when I noticed it. But since it took so long to upload they denied. I called so many time to dispute they were rude and sarcastic I lost my shit. WARNING DON"T WASTE UR TIME GETTING THIS PLAN THEY WILL DENY