GrowJoyReviews of growjoy.com

Order #478641 - Order Date: 3/28/2021 - ORDER CODE: JUS3316361230 Like others....have not received plants....have not received answers from customer service. The times I did get an answer it was "will be shipped this week"; "will be shipped next week"; "crop failure - will be shipped 6/6/2021". Nothing since. No answer to their phone. No response to the emails. The customer service is not pro-active (close to non-existent). I actually understand being shorthanded (same situation where I work) but not the lack of response. My plants which were supposed to start shipping 4/19/2021 have not arrived....but are still showing as "available" on the site. Very frustrating

Tomato order? 491982 This is the email I sent last week: I tried calling, but that doesn't work. I ordered my tomatoes on 5/15, promised shipping date was this week, I do not yet have them. I am not a happy customer. If I had known how bad your service is, I would have driven over and just picked them up. I understand busy, but planning should be involved as well. You were my last hope for one of my favorite tomatoes and I am very disappointed. I really hope they arrive today.

Everything arrived on time, but many plants were practically dead. I sent pics. They asked for more info, which I sent. Not all plants were received. 1 was missing, 4 were a lost cause and 2 looked like they had some sort of disease. They wanted a list of the plants so they could process a refund. That was over 3 weeks ago and now they don't respond to emails requesting status of that refund.

Those cute little dwarf sunflowers arrived quickly and were planted same day. Site easy to use, service was fast, plants arrived in good condition.

Grow Joy has always been my to go to place for my plants. This year has been a tough one for all businesses, including grow joy. Even though a couple of my plants were not to their standard they gave me a credit for those two plants.

I am so sad about this year’s ( 2021) order. I placed my order of February a d did not arrive 2 wks late, in June! Two items were cancelled but no one ever informed me si I could replace them elsewhere. My petunias arrived looking like the unwatered sale plants at a big box store. The saddest plants were the tomatoes. The Paul Robeson’s main stem was snapped off and now it’s trying to live on the suckers. The other four plants are spindly and sparse and sad. I am going to try burying them deep, all the way to the top leaves, and hope they recover and bear fruit. The worst part is that my calls and emails go unanswered! I assume that this is all the result of Biden throwing $$$ at people and so no one wants to work because last year my plants arrived and were strong and gorgeous. This year when I opened the box I literally cried... half dead plants, late delivery, cancelled plants AND unanswered attempts at communication!

Love grow joy..I have a vegetable garden with the most amazing beets carrots tomatoes celery all from grow joy.they came hardy and package fantastic .I also have lots of flowers from them which are doing great.best company on line

For the past 2 years I have placed my orders with GrowJoy. Last year I sought out online companies because with the pandemic, I didn't know if I was going to be able to get the plants I enjoy. What a great find! Not only was this convenient, every plant I ordered came well packaged and grew quickly into my pots. My experience was so easy, I decided to order again this year. It was nice to shop the site, preorder the flowers I knew I wanted, and when the time for my zone arrived, my plants were on the way! Also appreciated the free shipping! Nothing but a great experience for me. I wish I could post pictures ... they speak louder than words sometimes. Will be back next year!