GrowJoyReviews of growjoy.com

customer finally refunded amount spent on plants which were never received. Will try to order Fuchsias again next spring. If plants are received in a timely manner will up our rating. Ordered three fuchsia plants 2 weeks ago. Was supposed to ship in two to three business days. Girl Joy had no problem charging our credit card in a timely manner but has not responded to several emails or phone calls. If no response within 48 intend to contact the BBB.

I first placed an order with GrowJoy in November 2018. I was so happy with their service, their shipping care and their healthy plants that I ended up ordering 14 plants overall for spring 2019. I ordered plants from them again for spring 2020 to fill in a few gaps and again was very pleased with my purchases. I moved in November of 2020 and have had to fill in my new flower beds. I have ordered from a few different companies to get a variety of plants, but GrowJoy is ALWAYS one of my favorites. I just went onto their website and counted, I placed orders for 15 plants just from GrowJoy for spring 2021. All orders have been received, all were well packaged and all are growing happily in the flower beds at my new home. Covid-19 has been really rough on many people and businesses. I wish there was a place here to post pictures of my happily growing and blooming plants. I get compliments all the time!

The plants I order are beautiful and very healthy. It took a little longer to get them but they were worth the wait. Be patient when you ordering! From what I understand there business struggling. They can’t find worker’s! So help them out you won’t be sorry! 🪴

I was extremely satisfied with service and plants! I ordered fuschia plants and a heliotrope. The latter was questionable, but has since done quite well in the ground. I understand the worker problem since so many people would rather sit at home and collect checks than have character and actually do something for their money. Hope the problem clears up soon! Quite satisfied with GrowJoy!

Shipped products a month late. Shipment was missing items. Credit card was charged when order was placed instead of when order shipped. Customer service is unresponsive to email requests for refund. DO NOT BUY FROM THEM.

We love Grow Joy. The plants arrive in great condition, start growing right away. Best nursery we've ever found. Barbara

I am hoping since a few bad reviews have been answered on this forum....I might get a response. I ordered, and my cc was charged in early March. My account shows May 30th shipping date. As I was going to be out of gown for work, I called early May to check on the shipping. Was told they would go out May 30th. Told my daughter to look out for them. Now its the 18th of June. No plants, tried to call weeks ago, get a message they are working on it, but email if you have questions. Three emails, no response. Now their phone number isn't even on their website. BUT I had it in my phone. Tried calling 2 days ago, just rings and rings...until it cuts you off. And now on my account there is no longer a shipping date. If you have enough time to alter your website, by removing the phone number, and customers account pages, by removing shipping dates, why can't you take time to respond to emails....sent at your direction?? I just want to know if I will ever see order #472353 placed on March 6, 2021 order code CTV1014741648

1 star too generous. Ordered may 10. Today June 18. Contacted via email at least 5 times last few to cancel. Told them I was reversing cc charge and did. Never answered phone so couldn’t get them that way. Just delivered plants today. My garden was planted 5 days ago with wonderful plants from Bob’s garden center in s Jersey. Fortunately they had many heirloom tomatoes and everything else I wanted. Just sent them another email to pick up order. Takes a lot of nerve to ignore customers. Especially customer for about 5 years. Never again. BTW I got twice the amount of big plants for the exact amount of money grow joy charges.