GrowJoyGrowJoy.com is an online plant nursery that has been filling gardens across the United States for over 15 years. As a small, family-run business, GrowJoy takes pride in cultivating and offering happy, healthy starter plants for vegetable gardens, flower beds, and containers. With a commitment to both quality and sustainability, GrowJoy stands behind its plants and aims to be a positive force for the environment. Customers are encouraged to shop with confidence on their website, which features a diverse selection of plants.
GrowJoy (growjoy.com) has 372 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing372 approved reviews, newest moderated first
Christina T.
I have ordered from GrowJoy several times and it has always been a positive experience. Last year I ordered a Hardy Hibiscus that has been stunning so this year I ordered 4 more. The shipping has always been fast and one of the most recently planted (in the ground for about a month) is small but already blooming. I highly recommend this company!
Cynthia W.
I have been very happy with my plants that come from GrowJoy. They offer a great selection of perennial flowers that i have been unable to find elsewhere. All my plants have been in excellent shape and are the largest of any mail order plants i have ever received. Shipping is really fast too! Thanks GrowJoy!
Julie
I ordered 2 brussels sprouts plants and 2 collard green plants. I received 4 collard green plants instead. They were in poor condition when received. Dead leaves, yellowing leaves and holey leaves where insects had been eating on them. These are small plants..that's a lot of bad leaves.One plant was badly rootbound. I sent a ticket with pictures to Growjoy. The email I received back said he was sorry the plants were a "little stressed"and he couldn't see what I meant about receiving all collard greens. The pictures were clear.The plants are identical. All Collard greens. After my second email explaining the problem again the response was to let him know if the plants died in 10 days. Growjoy claims good quality plants and Guaranteed Satisfaction. I want them to acknowledge my problem and send my brussels sprout plants or explain when they can't.I've already paid for their shipping and shouldn't be charged for that again.I don't want a refund and I don't want reward points.
Response from GrowJoyAug 26, 2021
Julie, I am sorry that the plants were stressed some from shipping. Based on the pictures that you had sent in to us, there were four leaves total that were yellowing or had fallen off which can happen in shipment, the rest were big and green. The plants were in great shape. We were able to identify that you were sent the correct plants based on the leaves. Collards are ruffled around the edges, and the Brussels have more smooth rounded edges. We asked for you to get them transplanted and let us know how they do. If they do not thrive for you, please let us know. Sincerely, Ashley Reece.
Rose
I love the plants I ordered from GrowJoy! Healthy & beautiful!
Response from GrowJoyAug 13, 2021
Hello Rose, We greatly appreciate your 5-star review! Thank you so much! Happy Gardening, Ashley.
Mark
Plants arrived on time, very healthy and look great. Would buy again.
Response from GrowJoyAug 13, 2021
Hello Mark, Thank you so much for your 5-star review! All my best, Ashley.
Kerry & M.
I have ordered from GrowJoy twice now this year. Both times the plants arrived about 1 week after I placed the order. Both orders arrived healthy and packaged well. My first order was cherry tomatoes and cucumber plants. They went into pots around about 1 month ago and have grown so well - at least 10x their original size. We will be harvesting our first tomatoes in about a week. Today we harvested our first cucumber. I will definitely order again next year. I wish I could post photos because honestly, my words don't do the plants justice. They are amazingly healthy and big with a LOT of vegees coming soon.
Response from GrowJoyAug 13, 2021
Hello Kerry & Mark, thank you for your 5-star review! That is amazing news to hear, I love hearing that the plants arrived in great shape and started to take off for you! We look forward to providing you plants in the future! All my best, Ashley.
PL
Though the plants did arrive a week or two later than expected, my emails to customer service were promptly answered, they, like many other businesses have experienced delays due to lack of labor. My plants did arrive in amazing shape and have produced amazing vegetables all summer. Definitely some blips but I'd buy from them again in a heartbeat.
Response from GrowJoyAug 13, 2021
PL, Thank you so much for your understanding and for the 5-star review. We greatly appreciate it. I am so happy to hear that your veggies have been producing all summer! All my best, Ashley.
Marcia H.
When I ordered the plants, I was told when they shipped, this was supposed to be within 5 days, I would receive an email with tracking info. After 6 days, I sent them a ticket to ask about them. Still no response. This was the first issue. Now my plants have arrived. I am now sorry I ever ordered them. They arrived with spider mites all over them. I have sent a ticket. Still no response. Had I done my due diligence, and looked for reviews, I wouldn't have ordered. I would like a refund, and if I don't get a response soon, I will dispute the charge.
Response from GrowJoyAug 13, 2021
Hello Marcia, I am truly sorry to hear that your plants arrived with Spider Mites on them! We have responded to your ticket and have a check request submitted. We will keep you updated via the ticket. Sincerely, Ashley.
