GrowJoyReviews of growjoy.com

GrowJoy sent 40 evergreen trees that had turned black before arrival. The trees were supposed to arrive in early April based on our zone. They were received on May 5th. I contacted them immediately and it took them 60 days to get back to me. They first claimed they were shipped with too much water. Then said I had not watered them enough even though I have 300 dollar plus water bills. They charged me over 700.00 for dead trees and have done nothing. I turned it in to Pay Pal. They could not respond to me for 60 days but they sure responded to the dispute. They will come on here and apologize. They will send a response stating that COVID was an issue and they will take care of you. but they will do absolutely nothing but steal your money. RJ, I just contacted the FBI and TBI as you suggested. Hopefully, if enough people contact they will investigate their company. I tried and tried to discuss this with the owner. He refused to call me back and offered a refund of 9 trees which doesn't even come close to covering my damages. They act like good wholesome people but have been nothing but crooks with me. Ashley is a liar. I would not deal with her. Her boss Joe seemed reasonable at first, but once she got involved they lost all sense of reality. Please buy somewhere else.

I'm going to keep posting negative review for this company until they refund my money. On June 8, 2021, I placed an order for three vegetable plants. As of today, 8/26/21, I have not received my plants. My last email correspondence with Ashley Reece, Customer Satisfaction Manager, dated 8/5/21 indicated the following: I am truly sorry that you order never got shipped out like promised! I went to refund your order today and you had used Amazon for checkout. We no longer use Amazon or have access to process any refunds. You can dispute the charge through Amazon; however, it takes some time. If you can guarantee us that you will not submit a dispute, we can get a check put in the mail for $32.49 next week. In my reply to Ashley, I stated, mail the check please. Again, as of today, 8/26/21, NOTHING. I am beyond irritated and I don't think this is a legitimate business. There is no customer service. I believe this is a scam business that is taking hard earned money from people who just want to grow gardens for our health and wellbeing. Shame on you GrowJoy. I don't care about or believe any positive feedback that is posted on Trust Pilot as it may be part of the scam.

I placed an order last May. The first of two pkgs arrived late but in good condition. The second, a Morning Light Miscanthus has yet to arrive. I understood they were experiencing problems and waited awhile before attempting to contact CS. But I’ve had no luck with them. Multiple times I’ve “created a ticket” as instructed but it goes nowhere. The phone was not in service, either. I guess I’m fortunate in only being out $13.95.

I have had great luck with my GrowJoy purchases. The plants arrived promptly and in great shape. I purchased their Italian Ice Cherry Tomatoes. This is a good producer and everyone I have shared them with has commented that they have the best tomato flavor of any cherry tomato they have had in the past. I recommend GrowJoy for your flower and vegetable needs.

Highly recommended I have purchased many plants from Growjoy. I have been very please. Great company, great plants, great customer service, great prices. I highly recommend them.

This was my first times ordering from GrowJoy and it will not be my last!! My plants did arrive a little late, due unforeseen issues but the plants were healthy, packed extremely well, and a good size for my Spring planting. I could not have been happier and trust me I have ordered from others and Grow Joy is at the top of my list for future ordering.

The plants I’ve received from GrowJoy are all thriving! It has been a tough year for everyone but these folks have continued to shift gears to accommodate some disastrous issues with all the major shipping companies. They have consistently made good on any delays with great deals and discounts! Good company!

Plant was shipped as soon as was possible with weather in my area considered. Plant arrived in excellent condition and continues to do well. As a first time plant caretaker, am so happy, including support from Grow Joy, am planning to order a 2nd plant